- Constant change and ways to measure KPI's means the goal posts keep moving and it is hard to keep up.
- Huge staff turnover, replacement of permanent staff with contractors is becoming common practice, contractors have a lessor care factor mostly because they have a lot less training (only 1-2 days), most are not long term employees, most of them are overseas workers travelling around Australia and move on.
- A lot of the call centre and claims roles are being moved overseas so there is a constant fear that your job will be the next to go.
- Some managers have control issues and think they are gods gift.
- Some areas are like a schoolroom, if you are not one of the favourites or cool kids you get left behind even to the stage of bullying.
- Some people work very hard and get no credit for their work, others hardly work and get daily praise on work that everyone has contributed on.
- There was constant bullying occurring.
- There is a constant loss of experienced and talented staff as they leave for greener pastures.
- Moral has been getting lower and lower as time goes on.
- The Company culture is very toxic and not getting any better. Management does not seem to listen or care.
- Sick and Stress leave seems to be at an all time high
