Does CBV Collection Services pay their employees well?

According to anonymously submitted Glassdoor reviews, CBV Collection Services employees rate their compensation and benefits as 2.5 out of 5. Find out more about salaries and benefits at CBV Collection Services. This rating has decreased by 6% over the last 12 months.

How satisfied are employees working at CBV Collection Services?

31% of CBV Collection Services employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated CBV Collection Services 2.9 out of 5 for work life balance, 2.8 for culture and values and 2.6 for career opportunities.

What are the top reviewed jobs at CBV Collection Services?

Customer Service Representative (18) , Collections Agent (10) , Collector (10) , Collections Officer (8) , Debt Collector (6) , Collections Specialist (5) , Collection Officer (4) , Manager (4) , Call Center Agent (3) , Customer Service Representative (CSR) (3) , Analyst (2) , Back Office (2) , Collection Agent (2) , Customer Service Agent (2)

What are the pros of working at CBV Collection Services according to real employee reviews?

"The people I worked with were nice" ((in 8 reviews)); "Good management and work environment" ((in 7 reviews)); "Decent hours" ((in 6 reviews)); "based bonuses" ((in 3 reviews)); "Great staff and co" ((in 3 reviews))

What are the cons of working at CBV Collection Services according to real employee reviews?

"High expectations for low pay." ((in 8 reviews)); "no benefits" ((in 8 reviews)); "only bad thing is low salary" ((in 6 reviews)); "Bad managers" ((in 4 reviews))

What are employees saying about CBV Collection Services redundancies in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about CBV Collection Services redundancy and their outlook for job security at CBV Collection Services in 2026.

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CBV Collection Services

CBV Collection Services Reviews

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2.9

31% would recommend to a friend

(141 total reviews)

Bob Richards

60% approve of CEO

31% positive business outlook

Ratings by category

3.5

Diversity and inclusion

2.9

Work/Life balance

2.8

Culture and values

2.8

Senior management

2.6

Career opportunities

2.5

Compensation and benefits

CBV Collection Services has an employee rating of 2.9 out of 5 stars, based on 141 company reviews on Glassdoor which indicates that most employees have an average working experience there. The CBV Collection Services employee rating is 22% below average for employers within the Finance industry (3.7 stars).

Ratings by demographic groups

Ethnic group

Gender

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Disability

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Reviews by job title

141 reviews

2.0

May 13, 2026

Remote work with decent hours, but high pressure

Collections agent

Recommend

CEO approval

Business outlook

Pros

- Remote - Decent hours

Cons

- HIGH kpis - Unorganzied management - Aggressive/ mad customers

1.0

Nov 25, 2025

honest review

Collections agent

Recommend

CEO approval

Business outlook

Pros

work from home (most of the time)

Cons

bad job security poor training unrealistic expectations unfair comission structure

2.0

Nov 21, 2025

Working with CVB has been mentally exhausting

Collections specialist

Recommend

CEO approval

Business outlook

Pros

- you get to work from home

Cons

- non competitive pay - mentally chalangging - expect you to meet unreasonable KPIs and being underpaid - Manager at cvb pressure if KPI not met may results to coaching - they expect you to learn new stuff that's added in the system but pay hourly still the same

Viewing 1 - 3 of 141 Reviews

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Ratings by demographic groups

Reviews by job title

Remote work with decent hours, but high pressure

honest review

Working with CVB has been mentally exhausting

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