BrowserStack Reviews

3.8

72% would recommend to a friend

(942 total reviews)
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Ritesh Arora

81% approve of CEO

74% positive business outlook

BrowserStack has an employee rating of 3.8 out of 5 stars, based on 942 company reviews on Glassdoor which indicates that most employees have a good working experience there. The BrowserStack employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

942 reviews
5.0
Sep 12, 2022
Recommend
CEO approval
Business outlook

Pros

Great culture, good compensation, awesome product, industry leader, very inclusive, great leadership.

Cons

401k match and paternity leave could be better

1.0
May 4, 2017
Recommend
CEO approval
Business outlook

Pros

Zero. None. Nil. Nothing. Don't Exist

Cons

Browserstack is a strange and weird company. It is my very first company and I hate this company. This company is filled with yes men. Any one having any other idea is shot down. Product leadership is very weak and not knowing anything. Sales leadership is very good (for a change). Founders are unethical. They treated old employees badly and all of them left. Old employees told me founders kept all money with them and did not share anything with them. Every year they got only Rs 1000 ($14) voucher. Even 3 years with company and they got only $14 every year as bonus. Founders took million of $ from company but screwed over poor old employees who only got $14 every year. Now I am also leaving this pathetic company. I want to grow and don't want Browserstack to spoil my career. Everyone leaves this company quickly because of bad management and bad founders. All employees here are new only. If you want to be happy in Browserstack become a simple yes-man and then suck up to the management. This is the culture of the company. I would suggest go join old Indian companies like Reliance. Reliance is the worst company in India and people abuse each other there but I will still suggest Reliance over Browserstack. I hate this company

1.0
Nov 19, 2016
Recommend
CEO approval
Business outlook

Pros

- Good pay, though recently even that has reduced.

Cons

Where do I even begin: - Your interview is a joke. Your real work is 100% bug fixing. - Your appraisals are random and based on whether top management likes you or not. It has nothing to do with your work and performance. - How you move up the ladder is determined by the order - white skin, white accent, girl/woman, IIT/IIMs, others. Any permutation and combination of the 1st 3 will ensure that you get ESOPs and a big fat salary. If you fall into ‘Others' though, you might as well quit, instead of suffering, getting frustrated and then leaving with nothing to show for it. - There are NO experienced employees to learn from. You will have to teach yourself, or learn from other inexperienced employees. - The ENTIRE founding team has left the company in less than a year. Good, hard working people who spent years building the product got nothing in return and were either terminated or left out of frustration. - 4 years ago, we were told the company would grow from less than 10 to 100 in 3 months. After 4 years, the company has struggled to reach even 80 employees. - It doesn’t matter what you’ve contributed to the company or how long you’ve been there. You must remember that you don't matter. You are only there to make the founders richer. And if the founders favour you, you can claim to be a founding member too, even if you’ve only been there for a year or 2. - When asked for product feedback, if your feedback is not liked, you will receive emails saying 'Idiot, don't give stupid suggestions and use your brain'. This is how the founders address employees. - There is a no-lunch policy. You can't go out for lunch or take your team out for lunch, even if you've made a major release and want to celebrate. It's not allowed. You will be taken aside and reprimanded. Even while eating in the pantry, if the founders feel there is important work, you are expected to leave your lunch and do the work till it's fixed. - I have often heard the founders say 'If I am paying them money, they should work'. This means nights, weekends, weekdays, holidays or any other time the founders deem "necessary”. At one point, the founders even considered calling employees on weekends to take typing lessons to type and code faster, to ship faster. - No work/life balance AT ALL. How will 2 guys who have no social lives or social dynamic ever understand work/life balance? Having fun at work is frowned upon. There is not even a library for employees to read and learn from. Nothing. No skill development. Just sit and fix bugs all day. - You are expected to work at least 9 hours a day, but this could go up to 12-14 hours. And after this, if you show up late to work, your salary will be reduced. - You will work on ridiculous tasks that have no research, validation or thought. They are merely dreamed up by the founders, and you are expected to build it. And once you work on and build this ridiculous feature, it will either not go live, or you will have to rework it entirely because the founders suddenly feel like ‘it doesn'ts works’. - The company has no vision or plan for the future. The big goal is 'Make money'. That is the central driving force at BrowserStack. The goal is to make the founders and partners richer, while you, the slave, get tired, disrespected, frustrated and eventually burned out. - No matter what you build, even 50% will not go live, because the overall skill level of PMs is very very low. Inexperienced PMs who have NEVER coded or designed will instruct you on how to code and design. - Do not trust HR at all. They will lie to your face with sweet talk. None of your concerns really matter. Remember, you are only there to make the "founding partners" rich.

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BrowserStack Response
9y
Thank you for openly sharing your feedback about your experience at BrowserStack. We wish we could have worked together to address your concerns earlier. It is our continuous endeavor to understand concerns of our team and address them as a company. In the last nine months, our company has experienced employee growth like never before – doubling our numbers across all three of our global offices. Scaling our company so quickly has brought new challenges and stretched our processes. To further strengthen ourselves, we have created separate functions which are now helmed by talented and experienced leaders. In last 1 year, we have carved out Finance, Product, Sales, Marketing, Business Operations functions and restructured HR, Talent Acquisition and Engineering with greater degree of empowerment. We are committed to building a world class company that all of us are rightfully proud of.
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Glassdoor has 974 BrowserStack reviews submitted anonymously by BrowserStack employees. Read employee reviews and ratings on Glassdoor to decide if BrowserStack is right for you.