BlueMatrix Reviews

3.9

75% would recommend to a friend

(37 total reviews)
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Patricia Horotan

64% approve of CEO

85% positive business outlook

BlueMatrix has an employee rating of 3.9 out of 5 stars, based on 37 company reviews on Glassdoor which indicates that most employees have a good working experience there. The BlueMatrix employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

37 reviews
4.0
Jan 21, 2026
Recommend
CEO approval
Business outlook

Pros

Good tech challenges to tackle

Cons

Growing pains towards becoming bigger company with acquisitions

1.0
Nov 17, 2021
Recommend
CEO approval
Business outlook

Pros

BlueMatrix is by far the worst professional experience I've ever had the displeasure of having in my entire career. I'll share a personal story to back up and support the above statement, and demonstrate how little they value their own employees. After 3 years of being paid well below industry average and working long hours, I found a better opportunity and gave BlueMatrix my 2 weeks notice . After it was official, I began to experience a drastic change in attitude and unfounded hostility from almost every member of management. The only explanation is that they were taking my departure personally, which is extremely unprofessional behavior. After years of being as accommodating as possible while being financially neglected, their reaction to my standard two week notice was the last straw, so I quit before completing my 2 weeks. BlueMatrix still owed me a pay out for unused accrued vacation days (~1 week). They also owed me commission from a project I completed back in June. Management had made several verbal promises to me regarding getting commission for this project and future ones. In fact, one week before I left I confirmed with my supervisor who confirmed with the boss when I would receive my commission. I was informed it would be the next pay check. BlueMatrix fell through on their promises and I never received the vacation days payout or my commission on my last paycheck. This goes to show that management does not show an ounce of consideration or respect to even one of their oldest employees. My supervisor has been with the company for about a decade, and even she was lied to about my commission pay. I reached out to HR and the response was that the policy for the commission payment was "a trial incentive plan" and is now "null". Even if that reason was true, it was never mentioned. BlueMatrix management uses these unpublicized and unstated "policies" as a way to ensure that every possible nickel and dime goes back to their pockets. Keep in mind, my supervisor told me just 1 week prior I would be getting this commission the next paycheck and it takes a week for them to process payroll, so they never planned on following through from the beginning! To support my statement about managements' greediness, HR said that because I left prior to the end of my 2 weeks notice, I was no longer eligible for my unused vacation days payout. In NY, employers are required to payout unused vacation days unless there is a written policy stating otherwise. I reviewed the employee policies and there is no written policy stating this. Just in case it wasn't publicized, I also asked HR for a copy of the written policies stating these exceptions as well as a copy of my employment contract and never heard back. I am entitled to my employment contract, and any company which refuses to provide it raises huge red flags. Lucky for me and unfortunate for them, I was able to find a copy of my employment contract that promises me PAID vacation days with no clause that would null it. I was warned by other employees that left BlueMatrix that this company pulls these kinds of stunts when you try to leave (e.g. trivially deducting amounts from your paycheck, not paying commission) so I wasn't surprised when it was done to me. These other employees were drained of spirit and willpower from suffering constant defeats and neglect. On principle alone, I will fight this to the end for them and myself. The above is just one of many many examples where managements' dishonesty and lack of shame has caused strife in their current and former employees' lives. I'm currently in the process of filing a claim with the Department of Labor as well as filing a claim in small claims court. This company's management needs to know that you cannot treat people this way. Lying and cheating your hard-working employees whenever you get the chance is a surefire way to build contempt. I sincerely hope that this review serves as the much needed warning sign that this is one of the worst companies that you could possibly work for.

Cons

Everything about working here is a con.

1.0
Apr 15, 2017
Recommend
CEO approval
Business outlook

Pros

New office. A good place to move on from. There is nothing about the place good enough to outweigh the negative environment at BlueMatrix.

Cons

Title: Lying to clients about Catastrophic data loss and security breaches I was pressured to lie to clients on a daily basis. Upper management is afraid that people will speak openly and let slip the lies that they have told the clients and the other departments. Because of this, management encourages a paranoid atmosphere where employees are afraid to speak to one another and competing departments are viewed with suspicion if not outright hostility. Important meetings are held in secret, and often scheduled strategically so that discussions happen when certain individuals are out of the office. The environment is notoriously political. Management stokes rivalries and encourages employees to file complaints against members of competing departments in order to gain more political leverage. Regardless of employee performance, management decides ahead of time which individuals are earmarked for success and supported, and which are to be left to their own devices. Employees that are friends and family to management are given special treatment and are considered royalty. Relational aggression, bullying, and verbal abuse from support and tech middle management, and from upper tech management is a daily occurrence. Gossip, rumor, and manipulation are the norm. About their rivals, they spread salacious false rumors including drug use and sexual affairs in the workplace. To put it bluntly, the environment at BlueMatrix is utterly toxic. Relational aggression and bullying from support and tech middle management, and also from upper tech management is a daily occurrence. Gossip, rumor, and manipulation are the norm. About their rivals, they spread salacious false rumors including drug use and sexual affairs in the workplace. To put it bluntly, the environment at BlueMatrix is utterly toxic. No matter how competent you are, you will never be promoted here because they hire from the outside. Then again, you also won't be fired because everything is done by seniority and once you get past the six month probationary period, no matter how incompetent you are, it is unlikely that management will be organized enough to all get together and agree to fire you. Management from different departments do not see eye to eye on anything, and are deadlocked so tightly that they intentionally cancel, sabotage, or give orders that conflict against each others projects. Sometimes it seems that they do this in retribution, just to give their rivals a hard time. Many managers at BlueMatrix therefore feel the need to commission projects in secrecy, which causes hundreds of hours of duplicate work. Because of the aformentioned factors, the attrition rate at BlueMatrix is very high, and those who could do so have escaped onward and upward to better organizations. Many of those remaining at BlueMatrix remain only because they are too apathetic, entrenched, or underqualified to move on. The organization brings in new blood, but the new employees are cripplingly burdened by the need to support ancient undocumented and brittle legacyware from the late 1990s and early 2000s. BlueMatrix has become a bloated bureaucratic quagmire where the ratio of management to subordinate hovers around 1:1. No action at BlueMatrix is too small to require forms to be filled out in triplicate. Even then, it is difficult to get anything done because of infighting, and because everyone who understood the system have moved on. Many employees, including upper management, are overwhelmed by these factors, and deal with it by "checking out" and disengaging. There are some people who have checked out once years ago and have never come back from it. BlueMatrix takes young, engaged, excited employees and turns them into toxic and apathetic zombies. Newer competitors that are unburdened by these issues are surfacing and circling like sharks. Meanwhile BlueMatrix is selling decades-old legacyware, and tearing itself apart from infighting, and the writing on the wall is painfully obvious. BlueMatrix has only a matter of time in its apathetic slumber before a newer, faster competitor enters the market to supplant it. I can not emphasize this enough: you do not want work here. Do not believe the press releases with smiling faces and projections of prosperity and soaring growth. Do not believe the five star reviews. These are propaganda from the organization's PR department. BlueMatrix is so utterly toxic that you need only scratch the surface to see it. Even if you are starving, unemployed and desperate, unemployment is more preferable than working at BlueMatrix. The environment is intolerable, and I strongly urge readers of this review to explore any number of other companies that are competing successfully in the Financial Services SAAS marketplace.

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BlueMatrix Response
9y
Dear reviewer, It is regrettable your sentiment of the firm is negative. Your comments have some constructive elements. Bullying, in any form, has no place at BlueMatrix or, indeed, any organization. Nevertheless, it's important to categorically refute the main accusation of data loss or unreported security breaches - neither have occurred. Security and data protection receive the highest level of attention. BlueMatrix absolutely encourages transparency and honest communication, and if management is not available, or unwilling to act, we ask and demand that the account manager contact the client directly with any concerns over data security or any other client issues. The client interests always come first. A bonafide employee would know this . It's sacrosanct. BlueMatrix has founded its business on transparency, accountability and trust, and will continue to operate by these tenets. Sincerely, The BlueMatrix team Less
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