Blacklock Reviews

3.9

74% would recommend to a friend

(27 total reviews)

Gordon Ker

89% approve of CEO

69% positive business outlook

Blacklock has an employee rating of 3.9 out of 5 stars, based on 27 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Blacklock employee rating is in line with the average (within 1 standard deviation) for employers within the Restaurants and food service industry (3.7 stars).

Reviews by job title

27 reviews
1.0
Jul 1, 2026

Toxic culture with ineffective leadership and poor communication

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Paid breaks, and family meal

Cons

From the outside, the company presents itself as refreshing and different from others in the industry; however, my experience was the opposite. There is a clear top-down management culture that feels insular and, at times, overly controlling. This approach filters down to general management, where there appears to be a significant lack of effective leadership. In particular, there is limited ability or willingness to properly develop, mentor, or support team members who are motivated to learn and progress. Communication is a major weakness. Rather than structured, professional dialogue, there is an overreliance on informal conversations, which can lead to a culture of gossip and subjective decision-making. This creates an environment that can feel judgmental and, at times, unprofessional. New managers are not set up for success. Responsibilities and expectations are often unclear, and roles can feel misrepresented. Feedback is frequently inconsistent and, in some cases, appears to be based on complaints or opinions rather than fair, objective assessment. Overall, the workplace culture can feel political and unsupportive, particularly for those who challenge the status quo or attempt to bring new ideas. Without significant improvements in leadership capability, communication standards, and fair management practices, it is difficult to recommend this as a positive working environment.

3.0
Feb 10, 2026
Recommend
CEO approval
Business outlook

Pros

Staff food Wear own clothes Good pay

Cons

Management giving feedback and not expanding on said feedback or explaining how I can improve Long hours

5.0
Nov 21, 2025

Great company

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Best company i've worked for

Cons

Industry makes it difficult to work flexibly (ie abroad for a period)

Viewing 1 - 3 of 27 Reviews

Glassdoor has 27 Blacklock reviews submitted anonymously by Blacklock employees. Read employee reviews and ratings on Glassdoor to decide if Blacklock is right for you.