Does Armstrong Group pay their employees well?

According to anonymously submitted Glassdoor reviews, Armstrong Group employees rate their compensation and benefits as 3.9 out of 5. Find out more about salaries and benefits at Armstrong Group. This rating has decreased by 3% over the last 12 months.

How satisfied are employees working at Armstrong Group?

70% of Armstrong Group employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Armstrong Group 3.6 out of 5 for work life balance, 3.8 for culture and values and 3.6 for career opportunities.

What are the top reviewed jobs at Armstrong Group?

Customer Service Representative (CSR) (3) , Customer Service Representative (2) , Retention Agent (2)

What are the pros of working at Armstrong Group according to real employee reviews?

"Great benefits and people." ((in 5 reviews)); "Promotion is done from within and not from outside sources so as opportunities open up you can advance if you put in the work" ((in 3 reviews)); "Good pay" ((in 3 reviews))

What are the cons of working at Armstrong Group according to real employee reviews?

"Does not have a flexible work from home schedule, slow to make decisions, communication between departments needs work." ((in 4 reviews))

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Armstrong Group

Armstrong Group Reviews

Compare reviews

3.9

70% would recommend to a friend

(66 total reviews)

Dru A. Sedwick

71% approve of CEO

70% positive business outlook

Ratings by category

3.9

Compensation and benefits

3.8

Culture and values

3.6

Work/Life balance

3.6

Career opportunities

3.5

Diversity and inclusion

3.5

Senior management

Armstrong Group has an employee rating of 3.9 out of 5 stars, based on 66 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Armstrong Group employee rating is in line with the average (within 1 standard deviation) for employers within the Telecommunications industry (3.6 stars).

Ratings by demographic groups

Ethnic group

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

66 reviews

5.0

May 12, 2025

Great

Tech support representative

Recommend

CEO approval

Business outlook

Pros

Easy job and great people to work with

Cons

Only cons are the emotional drain of customer service

5.0

Nov 5, 2024

Found my place

Human resources

Recommend

CEO approval

Business outlook

Pros

Very welcoming team, open communication, and respect for your skills and opinions.

Cons

Unable to utilize FREE Cable and Internet perks - outside of service area :(

3.0

Jul 18, 2024

Work from home but pressure to move back into office

Call center customer service representative

Recommend

CEO approval

Business outlook

Pros

Ability to work in multiple departments early on. Internet, cable, and phone services for free. Tuition assistant or discount. Some options to work from home (but prefer to work from the office) Great healthcare benefits.

Cons

No match on 401k Always busy in the call center Management micro manages too much. Not enough co workers for work load. Evening shift has to stay late if busy, but morning shift has more free time. Evening shifts have difficult time taking off. Company purposely limits time off time, making it hard to use paid time off. Doesn't promote employees within for higher level positions.

Armstrong Group Response

Thank you for your feedback. We appreciate you taking the time to share your experiences and insights. We will share your sentiments with the Armstrong HR and management teams.

Viewing 1 - 3 of 66 Reviews

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