Does AnswerPlus pay their employees well?

According to anonymously submitted Glassdoor reviews, AnswerPlus employees rate their compensation and benefits as 2.2 out of 5. Find out more about salaries and benefits at AnswerPlus. This rating has decreased by 18% over the last 12 months.

How satisfied are employees working at AnswerPlus?

38% of AnswerPlus employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated AnswerPlus 2.5 out of 5 for work life balance, 2.5 for culture and values and 1.9 for career opportunities.

What are the top reviewed jobs at AnswerPlus?

Customer Service Representative (15) , Customer Service Representative (CSR) (11) , Customer Service (3) , Supervisor (2) , Telephone Secretary (2) , Virtual Receptionist (2)

What are the pros of working at AnswerPlus according to real employee reviews?

"Good coworkers and work environment" ((in 4 reviews)); "Pros flexible hours." ((in 4 reviews)); "Very flexible, supervisors 24/7 easy system to learn" ((in 3 reviews)); "Work from home, friendly and generally helpful team leads and supervisors." ((in 3 reviews))

What are the cons of working at AnswerPlus according to real employee reviews?

"low pay." ((in 6 reviews)); "The management is disorganized." ((in 4 reviews)); "Say they put their csrs first but don't schedule adequate time off and constantly ask for people to come in on days off." ((in 3 reviews))

What are the top reviewed AnswerPlus locations?

Hamilton , Montreal , Toronto , Etobicoke , Edmonton

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AnswerPlus

AnswerPlus Reviews

2.8

38% would recommend to a friend

(47 total reviews)

Dana Lloyd

55% approve of CEO

13% positive business outlook

Ratings by category

2.8

Diversity and inclusion

2.5

Culture and values

2.5

Work/Life balance

2.2

Compensation and benefits

2.1

Senior management

1.9

Career opportunities

AnswerPlus has an employee rating of 2.8 out of 5 stars, based on 47 company reviews on Glassdoor which indicates that most employees have an average working experience there. The AnswerPlus employee rating is 22% below average for employers within the Telecommunications industry (3.6 stars).

Ratings by demographic groups

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

47 reviews

5.0

Jul 30, 2025

Good

Call center phone agent

Recommend

CEO approval

Business outlook

Pros

Good place to work friendly

Cons

Hours arent guaranteed during slow times like summer, training is sub par

5.0

Nov 20, 2023

Awesome place

Anonymous employee

Recommend

CEO approval

Business outlook

Pros

Everyone is very understanding and nice

Cons

Wasn't able to find any cons in my period of employment

5.0

Aug 28, 2023

CSR

Customer service representative (csr)

Recommend

CEO approval

Business outlook

Pros

Great co-workers, management is easy to approach and very accomodating.

Cons

Seniority based priority scheduling. Vacation timings also go through a seniority list.

Viewing 1 - 3 of 47 Reviews

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