AnswerNet Reviews

2.8

46% would recommend to a friend

(241 total reviews)

Gary A. Pudles

52% approve of CEO

39% positive business outlook

AnswerNet has an employee rating of 2.8 out of 5 stars, based on 241 company reviews on Glassdoor which indicates that most employees have an average working experience there. The AnswerNet employee rating is 27% below average for employers within the Telecommunications industry (3.8 stars).

Reviews by job title

241 reviews
2.0
Feb 29, 2024
Recommend
CEO approval
Business outlook

Pros

4 sweet supervisors who are way overworked.

Cons

9 hours a day, 12+ accounts to handle calls for. No raises, salary increases, bonuses, or pto. No recognition for going above and beyond. You have to catch up on things in your own time. It's stressful and thankless working there.

1.0
Jun 12, 2017

Horrible

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Met some very nice people who work too hard for too little money

Cons

hated processing payments from poor people giving their pensions to a "religious" thief, disgusting ethics

1.0
Aug 17, 2023
Recommend
CEO approval
Business outlook

Pros

You'll get paid slightly more than a 16 ur old McDonald's employee. We will send you words of the day that you could never use on your calls. There is WFH options though bit you need to provide your own equipment

Cons

They increase client prices so much you never get to stay on a Campaign, they don't believe in incentives so despite if it is IB or selling OB you won't make more than your hourly wage, you may get a 25$ gift card to Amazon but that's it. There is no culture here, you work and that's it if your ot 100% efficient you are a problem. We will deduct any second over your lunches and if your the lucky few who get required breaks we deduct that's as well. We will advise you when sick to use your vacation hours. So you are always working when healthy. The higher ups have 0 clue how to run a company and it shows. The long term vets of the company are discouraged and we have an above avg turnover even for telecommunications. If you have mental health issues, if you don't provide a Dr note. Essentially out of luck better dial. Reps are numbers and not people don't you dare have outside issues cause we don't appreciate that heck we don't appreciate you. Want a raise I've had 1 in 3 years. And it was $0.10 sure helps with inflation amiright. If you want to advance I'm the company you better also be able to complete all the management tasks along side spending half of your day dialing even if you are swamped. Do you like stress cause they offer that by the bucket loads. If they offer a managment position DO NOT TAKE IT! stay on the phones! if you are bilingual we will pay you an extra $0.50 when the avg is much higher elsewhere.

Viewing 1 - 3 of 241 Reviews

Glassdoor has 256 AnswerNet reviews submitted anonymously by AnswerNet employees. Read employee reviews and ratings on Glassdoor to decide if AnswerNet is right for you.