Does Affinity Water pay their employees well?

According to anonymously submitted Glassdoor reviews, Affinity Water employees rate their compensation and benefits as 3.2 out of 5. Find out more about salaries and benefits at Affinity Water. This rating has decreased by 8% over the last 12 months.

How satisfied are employees working at Affinity Water?

58% of Affinity Water employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Affinity Water 3.7 out of 5 for work life balance, 3.4 for culture and values and 3.2 for career opportunities.

What are the top reviewed jobs at Affinity Water?

Manager (11) , Engineer (5) , Analyst (4) , Customer Advisor (4) , Customer Service Representative (4) , Customer Relations Advisor (3) , Customer Service (3) , Customer Service Advisor (3) , Project Manager (3) , Administrator (2) , Asset Manager (2) , Customer Service Technician (2) , Graduate Engineer (2) , Human Resources (2) , Information Security Analyst (2)

What are the pros of working at Affinity Water according to real employee reviews?

"Great people and after a few years of lots of change it feels like there’s a clear direction." ((in 27 reviews)); "Almost bulletproof jobs and great colleagues if you are in the clique" ((in 19 reviews)); "Good pension, good hours." ((in 7 reviews)); "Pay is good." ((in 6 reviews)); "Good pay and benefits + yearly bonus" ((in 4 reviews))

What are the cons of working at Affinity Water according to real employee reviews?

"The culture has changed in recent years and it doesn’t feel as productive or friendly as it once did" ((in 7 reviews)); "Senior management don't care about the people who work for them." ((in 4 reviews)); "Managers dont appreciate you" ((in 4 reviews)); "Incompetent CEO and Executive Management Team." ((in 4 reviews)); "Leadership is abysmal at all levels." ((in 4 reviews))

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Affinity Water

Affinity Water Reviews

3.5

58% would recommend to a friend

(190 total reviews)

Pauline Walsh

65% approve of CEO

52% positive business outlook

Ratings by category

4.0

Diversity and inclusion

3.7

Work/Life balance

3.4

Culture and values

3.2

Compensation and benefits

3.2

Career opportunities

3.1

Senior management

Affinity Water has an employee rating of 3.5 out of 5 stars, based on 190 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Affinity Water employee rating is in line with the average (within 1 standard deviation) for employers within the Energy, mining, utilities industry (3.7 stars).

Ratings by demographic groups

Ethnic group

Gender

Sexual orientation

Disability

Parent or family caregiver

Reviews by job title

190 reviews

4.0

May 9, 2026

Great team, but slow progression opportunities

Planner

Recommend

CEO approval

Business outlook

Pros

Working with great and passionate people.

Cons

Pathway for progression is extremely slow.

2.0

Mar 1, 2026

Mixed

It employee

Recommend

CEO approval

Business outlook

Pros

Mostly nice people and decent work life balance. Some flexibility with wfh and office

Cons

Progression is non existent. Any pay rises are not based on your performance, everyone gets the same, poor performer or strong performer = same percent payrise. Unless you work in senior management, the bonus is poor. Be lucky to clear £1000.

4.0

Dec 25, 2025

Ok

Technical support engineer

Recommend

CEO approval

Business outlook

Pros

Training, culture, benefits, safety, well being

Cons

Management need to listern to risk assesment advice.

Viewing 1 - 3 of 190 Reviews

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Jobs at Affinity Water

Business Analyst

Hatfield, East of England, England

£55K - £55K /yr

(Employer provided)

View job

PMO Analyst - Customer Transformation Programme

Hatfield, East of England, England

£42K - £42K /yr

(Employer provided)

View job

Community Operations Planner - Part Time

Hatfield, East of England, England

£33K - £33K /yr

(Employer provided)

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EUC Analyst - Microsoft Office 365

Hatfield, East of England, England

£50K - £60K /yr

(Employer provided)

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Operational Leakage Analyst

Luton, East of England, England

£30K - £34K /yr

(Employer provided)

View job