Addition Financial Reviews

3.4

59% would recommend to a friend

(163 total reviews)

Kevin S. Miller

64% approve of CEO

45% positive business outlook

Addition Financial has an employee rating of 3.4 out of 5 stars, based on 163 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Addition Financial employee rating is in line with the average (within 1 standard deviation) for employers within the Finance industry (3.7 stars).

Reviews by job title

163 reviews
2.0
Mar 15, 2020

Lack of Direction and Leadership

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Addition Financial offers some of the best benefits in the industry. The premiums are affordable and the coverage is excellent when compared to other employers. The vast majority of coworkers are awesome people. There's a great sense of teamwork and camaraderie at this company. Most everyone wants to see their peers succeed and are there to support one another as a friend AND as a coworker. Paid time off accrual (vacation and sick time) is a little more generous than other companies. 401(K) employer contribution is also excellent at 5%, regardless of what you put into the plan.

Cons

Unfortunately, there are more cons to working for this company than there are pros. I'll list out those that I would give the most weight for those thinking of working here. For starters, the compensation package and annual "raises" if you can call them that are abysmal. Annual raises are basically a cost of living adjustment. I have had numerous offers to work for bigger/better companies at nearly 20-30% more than my current salary. However, I remain with Addition Financial due to other circumstances in my life that prevent me from leaving at this time. Second, the systems you will be required to use here are OLD OLD OLD! Get ready to go back the 1990's in terms of technology. None of the systems integrate with one another well and break down constantly. This leads to extreme inefficiency. The only time anything gets upgraded is if business will cease without doing so. That's practically it. No matter how much you need or want an upgrade you will always be given the BS excuse of "no room in the budget." Yet, there is always room in the budget for wasteful expenditures (IE: hiring a company to dust the plant leaves in the lobbies). Next, you have an arrogant, rude and "holier than thou" Executive management team that is not up to speed with the times. Never in my life have a worked for a company that has such incompetent leadership. There is a disjoint in strategic objectives and vision from one Executive to another. When you push the boundaries or challenge their vision it is not uncommon to be berated and belittled. To that same extent, you will be asked for input and to complete proposals/projects. When it's time to present said project/proposal get ready for it to be thrown out the window without regard to the time, effort or intellect required to complete it. The mentality is that "I'm right, you're wrong" for virtually every scenario. There's only one possible solution at AFCU....that of the Executive(s) you are dealing with. Sadly, this attitude trickles down to upper management and middle management. On that same note, It is not uncommon for department VP's and/or managers to micromanage you to death. For example, some departments require employees to verbally announce bathroom and water fountain breaks. These are not positions that are public-facing, and generally require college education. We are not in preschool here, so I expect to be treated like a college educated adult. If an employee abuses the system, they should be dealt with individually. Work is also highly scrutinized by your immediate management for no reason other than to be nit-picky. There is a difference between constructive criticism and just criticism. AFCU management favors the latter. Furthermore, project management at this company is non-existent, despite having a Project Management Department. The merger of AFCU and Fidelity Bank of Florida was a total cluster fudge and is an ongoing disaster that never seems to end. The same goes for ALL major enterprise projects. No vision. No strategic management. No planning. All of the above leads to sloppy execution with tons of errors and mistakes. The company claims to "pride itself" on an "agile culture" but it is anything but that. Finally, staffing and turnover is a very large issue. The Executive team claims we are "overstaffed," so people are working harder and harder because of the vacancies when others leave. This leads to terrible work-life balance. It is not uncommon for salaried employees to work 60, 70, 80 or more hours in a week. As a side note, the furniture is hideously uncomfortable. The chairs at the corporate office feel like they are eventually going to give me scoliosis. At least 80% of our chairs are broken or have no seat padding left in them. This is not healthy when you have to sit for 8+ hours a day. I personally am at wits end and am ready to leave at the first opportunity. I hope this advice is useful for those thinking of applying to AFCU.

2.0
Jan 3, 2023
Recommend
CEO approval
Business outlook

Pros

The people that work here are great. The benefits are decent. I met some of my best friends while working for this organization.

Cons

Where to begin! This company used to be one that was completely member focused, employee led, and treated people as humans. Now? Well, there has been a fall of priorities. Ask any member who has been with the company for more than ten years, and they’ll tell you the differences—the increase in fee structure, the lack of leeway given to members who have fallen on hard times, and the overall sales nature the company has incorporated. Senior management is a closed door in terms of willingness to hear new ideas and desire to be better. Most of them have been in their roles for 10+ years and they have zero desire to change. They gaslight their manager into becoming bullies in order to be promoted and show more loyalty to themselves and their image than they do to any of the employees. (With the exception of Nora who was recently promoted. I haven’t worked with her since she became a senior exec, but the experience I did have with her is phenomenal. My only hope is that she can lead the way for some of the other execs) Branch operations is a disaster. They are consistently having panics about being out of compliance and then make the employees pay for it when in reality the branch staff are overworked and for the most part under paid. Now, I say for the most part because if you’re a lifer who has been there for more than 5-10 years, more than likely the co-worker that was hired a week ago makes much more than you do. Now as for specialty areas in the back office—all of them are severely underpaid. When I left back in 2019, I received a 40% pay bump and was at an entry level position within my specialty. It doesn’t matter if you show them what the market standard is for compensation. They say they have plans for you, but in reality that’s only a gimmick to get you to comply and not ask questions. As far as they’re concerned, you’re disposable and as soon as you ask questions or try to hold them accountable, they railroad you until you quit or fire you. During covid they advertised that they didn’t lay anyone off, but what they failed to mention is that they had a mass firing for anyone who was “not a high performer”! So many people lost their jobs in the middle of a pandemic and didn’t receive any severance because they were fired. So I’m not sure exactly what they’re proud of. All of this is to say, this company has some of the best people I have ever met, but if they don’t get it together and start taking care of their employees, it won’t last. Listen to what your employees are telling you. INVEST IN TECHNOLOGY THAT WORKS and stop paying the minimum amount and cheating out routine maintenance. If you value your mental health, steer clear of this place. The benefits are decent, but the pay and the unrealistic expectations they have will drive you into the ground. It makes me sad because I used to genuinely love working there, but as time went on I saw what they did to people and the cavalier attitude they had about kicking anyone out that didn’t fit their “culture”. (They’re not as diverse as they advertise—especially in their senior leadership or in their board or directors)

3.0
Dec 4, 2017
Recommend
CEO approval
Business outlook

Pros

We have some great people working at CFE and leading departments. Real Estate and Lending have great leadership now. Real Estate, especially, has always been a pleasure to work with. Training is always very helpful and positive. They go above and beyond to assist internal clients as a training team should. They have made positive improvements in the last year or so. The IT department is starting to become easier to work with and friendly. They are getting better about finding solutions to issues, but there still needs to be more of an edge as a financial institution. Project management and development are always eager to help and collaborate any way possible. Half of the branch managers are good at their job and actually lead their teams as opposed to sitting in their office alone all day. We have a great 401k plan, get bank holidays, and have a gym at the operations center. The CEO also sends regular emails to everyone as a form of open communication, which is awesome. We value the transparency. I hope other senior managers start to adopt the same habits. He also has a podcast for employees which is pretty cool.

Cons

There are some departments that are just a huge pain to work with and we really don’t look forward to it. Business Services is not organized at all. Their leadership is subpar and they don’t have any type of follow through. Meetings are regularly blown off or rescheduled last minute. You might even have to have the Same meeting 2-3 times before there are any deliverables that get completed. HR is also a nightmare. If that isn’t scary, I don’t know what is. The leadership in this department is very rude and even disrespectful. He talks over people in meetings, if he makes it and doesn’t forget, and he will cut you off mid-sentence. They are also known to be gossipers in that department. Which is also bad if you have private medical circumstances you have to disclose. Culture is not a priority at CFE right now. With any luck, when it is important, they will not leave it to HR to institute or start. Collections is another department that is more difficult to work with than necessary. Leadership is combative, rude and impersonal. Any time a problem comes up they always blame it on another area. Marketing has zero idea what a timeline is or how to communicate the status of a project. Except when the deadline arrives and there is no material ready. While they have creative people on the team, they are not being used in the correct capacity. There is no brand recognition and minimal social media involvement. I’m hopeful that this is in the process of being changed. We have been tasked with being more collaborative and communicate with each other more. Some department heads might not even reply to emails. That’s seems to be the opposite strategy. But nobody is held accountable for bad behavior except tellers in the branches. They are the only ones who’s feet are held to the fire. It’s sad. They have some of the hardest jobs, but see the smallest rewards. There is no recognition. Not from the top down. Unless you like a rainbow lapel pin and canned memo.

Viewing 1 - 3 of 163 Reviews

Glassdoor has 173 Addition Financial reviews submitted anonymously by Addition Financial employees. Read employee reviews and ratings on Glassdoor to decide if Addition Financial is right for you.