Accor Reviews

Updated Jul 30, 2020

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3.9
79%
Recommend to a Friend
86%
Approve of CEO
Accor Chairman and CEO Sébastien Bazin
Sébastien Bazin
340 Ratings
Pros
Cons
  • "Long hours sometimes depending kn the role(in 23 reviews)

  • "Long hours, low salary compared to responsibility, under staffed(in 17 reviews)

More Pros and Cons
  1. "Review"

    5.0
    Current Employee - Reservation Sales Agent in Moncton, NB

    I have been working at Accor full-time for more than a year

    Pros

    Great colleagues, 95% nice guests.

    Cons

    Working weekends and night shifts.

  2. "Great experience"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Reservation Sales Agent in Moncton, NB
    Recommends
    Neutral Outlook
    No Opinion of CEO

    I worked at Accor full-time

    Pros

    Work life balance and skill enhancement

    Cons

    Overnights, large setting, non personal


  3. "Agent positions great-Executive positions leave a lot to be desired"

    2.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Director in Moncton, NB
    Approves of CEO

    I worked at Accor full-time for less than a year

    Pros

    Salary is good as long as you can train yourself

    Cons

    You are expected to know what stats the company is looking for without being told there was no training on the system-stating it is going to be changed anyway

    Continue reading
  4. "True Artists of the Heart! #HEARTIST"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Executive Travel Assistant 
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Accor full-time for more than a year

    Pros

    The work culture and environment is the most amazing thing about Accor. There are continuous opportunities, and you truly feel like part of the family 24/7.

    Cons

    Some organization and internal communication could be enhanced, but not a significant issue.

  5. "Endless opportunities"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Sales Representative 
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Accor full-time for more than 10 years

    Pros

    Great work environment. Fast paced and energetic. Innovative global company. Great benefits for travel, medical, career growth.

    Cons

    Work/life balance could be better but is not below average to any other hotel company. Accor is making huge gains on this front and puts its employees as the centre of everything the company stands for.

  6. "Outstanding company to work for, but sometimes feel like a number"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Banquet Manager in Banff, AB
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Accor full-time for more than 8 years

    Pros

    Great processes in place. Smart executives. Great analysts

    Cons

    Lost a little of the family feel when Fairmont was bough out by Accor

  7. "Jobs sent to India"

    1.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Restructured Department in Moncton, NB
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Accor full-time for more than 10 years

    Pros

    Fairmont Raffles Hotels International was a amazing company to work for and GRC was a great place to work. We were treated very well and were treated with respect.

    Cons

    When Accor purchased FRHI we went from a company that truly valued its employees to a company Head Office that treats its employees like disposable numbers.

  8. "Good Learning"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Night Auditor in Toronto, ON
    Recommends
    Neutral Outlook
    No Opinion of CEO

    I worked at Accor part-time for more than a year

    Pros

    Decent Pay & Benefits for the Employees

    Cons

    The career growth is very slow

  9. "Working with pasion"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Room Attendant in Montreal, QC
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Accor full-time for more than 5 years

    Pros

    I have worked in accor hotels in the past so I have good experience with this organisation and its very good organisation

    Cons

    It's a primary class hotel

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  10. Helpful (2)

    "Poor Corporate Executive Leadership"

    2.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee 
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Accor full-time

    Pros

    -Colleagues -Convenience -Nice Hotels -Good for low level associates -Luxury Brands

    Cons

    -Management -Hours -Poor Technology -Lack of Vision -Poor Benefits

    Continue reading
Found 587 reviews