AbsenceSoft Reviews

- The core software product is a pile of junk and wildly configurable which leads to huge stability issues and daily firefighting because there is no solid QA strategy or testing suite to account for even a fraction of all the possible scenarios or regressions. - The company will do anything for a dollar which means the sales and business team will promise anything to win a client without a cohesive business case or plan on how they will deliver it. - The company has an extreme lack of focus which leads to dozens of #1 priorities which requires extreme multitasking and context switching. The company has never delivered something on time and with quality due to this. - The weak, faulty product is the core of the company’s problems. Until the platform is rewritten, the company or product will not be stable under any amount or caliber of leadership, funding, or hard work. The problem is it is almost certainly too late to build a replacement product and perform such a migration. - The new private equity company, Bow River Capital, who purchased the company back in 2019 is trash. The leadership there is trying its hand at software ventures and is proving itself poorly at it. Just because their head guy John Raeder had one successful company and exit does not mean that every attempt after which will be a success. Since purchasing AbsenceSoft in 2019 the company has already gone through 2 reductions in force events under its watch. - Recent hires within the last few months have already been laid off.

Poor Leadership/Toxic Culture Let me tell you a story, about a team... At one point the company had leaders that were respected and trusted. Non-Execs had proven themselves in leading initiatives that provided value to the customers and the company. Senior Leaders made smart and informed decisions. At some point egos at the senior level took over and the backstabbing began. Over time the qualified individuals were ignored while empty promises and "Shiny new things" were placed ahead of fixing the existing product. Eventually the capable leaders were let go in the first of two layoffs, leaving only the egomaniacs and inexperienced to lead. The toxic culture started when a Politician was hired instead of a manager. The Politician did what politicians do, make empty promises and eventually deliver absolutely nothing. The failure to produce should have tipped off upper management, but instead closed door meetings occurred and more lies were told. Blame was placed on the people that weren't despicable enough to play those games. Eventually each days focus was spent on trying not to get stabbed in the back or thrown under the bus. Each area of the company was affected by this in one way or another. Quality suffered, implementations of new clients stalled and revenue was lost. The individuals responsible for the decline of the company are still there, propped up only by investors money. It's only a matter of time before the doors are shut.