Does AIB Merchant Services pay their employees well?

According to anonymously submitted Glassdoor reviews, AIB Merchant Services employees rate their compensation and benefits as 3.2 out of 5. Find out more about salaries and benefits at AIB Merchant Services. This rating has been stable over the past 12 months.

How satisfied are employees working at AIB Merchant Services?

68% of AIB Merchant Services employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated AIB Merchant Services 3.8 out of 5 for work life balance, 3.7 for culture and values and 3.3 for career opportunities.

What are the top reviewed jobs at AIB Merchant Services?

Customer Service Representative (12) , Analyst (7) , Bank Teller (6) , Bank Officer (5) , Risk Analyst (5) , Data Analyst (4) , Project Manager (4) , Sales Associate (4) , Account Manager (3) , Bank Official QFA (3) , Data Engineer (3) , Product Manager (3) , Sales Executive (3) , Sales Representative (3) , AML Analyst (2)

What are the pros of working at AIB Merchant Services according to real employee reviews?

"Work life balance is good" ((in 17 reviews)); "Some good people but too many who bring in their own family so not really diverse." ((in 17 reviews)); "Good atmosphere and culture" ((in 8 reviews)); "good benefits" ((in 6 reviews)); "Excellent friendly team" ((in 5 reviews))

What are the cons of working at AIB Merchant Services according to real employee reviews?

"Low pay compared to other banks" ((in 16 reviews)); "Low salaries and hard to know who is doing what" ((in 12 reviews)); "poor management, lack of support for staff" ((in 8 reviews)); "low pay, no clear career progression" ((in 3 reviews))

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AIB Merchant Services

AIB Merchant Services Reviews

3.7

68% would recommend to a friend

(181 total reviews)

David Duffy

83% approve of CEO

68% positive business outlook

Ratings by category

3.9

Diversity and inclusion

3.8

Work/Life balance

3.7

Culture and values

3.3

Senior management

3.3

Career opportunities

3.2

Compensation and benefits

AIB Merchant Services has an employee rating of 3.7 out of 5 stars, based on 181 company reviews on Glassdoor which indicates that most employees have a good working experience there. The AIB Merchant Services employee rating is in line with the average (within 1 standard deviation) for employers within the Finance industry (3.7 stars).

Ratings by demographic groups

Sexual orientation

Disability

Reviews by job title

181 reviews

5.0

Mar 4, 2026

Good

Specialist

Recommend

CEO approval

Business outlook

Pros

Great place to work nice people

Cons

Promotion not easy to get

4.0

Jan 20, 2026

friendly colleagues

Risk analyst

Recommend

CEO approval

Business outlook

Pros

offices location. very good canteen underground floor, aslo for brekfast.

Cons

no particular Cons. they can improve better with new joiners job introduction.

1.0

Dec 31, 2025

Poor compensation

Customer support

Recommend

CEO approval

Business outlook

Pros

better work culture with work timing

Cons

Poor compensation for the work i have done

Viewing 1 - 3 of 181 Reviews

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Ratings by category

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Good

friendly colleagues

Poor compensation

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