8x8 Reviews

3.5

54% would recommend to a friend

(995 total reviews)
avatar

Samuel Wilson

62% approve of CEO

39% positive business outlook

8x8 has an employee rating of 3.5 out of 5 stars, based on 995 company reviews on Glassdoor which indicates that most employees have a good working experience there. The 8x8 employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

995 reviews
2.0
Feb 16, 2020

Things that make you go hmmmm

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Some good people Open door policy with most executives.

Cons

Company is badly mismanaged Company is always in panic mode showcased my drastic and rapid organization changes every 3 months Company doesn’t look at the big picture and is RingCenrtral obsessed which clouds judgement on making real decisions. Product is a mess to much legacy infrastructure that doesn’t mix well as a holistic cutting edge product Vision is limited starting at the very top of the organization with a CEO that does not have a clue on how to execute a strategy nor any idea of how toDelegate effectively amongst his Lieutenants. A big focus on the short game with no real long term vision.

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8x8 Response
6y
Thank you for your feedback and for over a year of service at 8x8! All of our executives have an open door policy (none of them have offices except our CEO) and would love to have heard your feedback while you were here. We hoped that you shared this with your HRBP during your exit interview as we take constructive criticism very seriously. The culture is changing here at 8x8. Having just moved into our new HQ in Campbell, we are learning how to be more of an efficient company and with that comes some growing pains. Our CEO, Vik, has a great vision for the 8x8 and in his 6 years has done a great job at hiring the best and brightest with only valuing what's in their head and what's in their heart. If you would like to continue the conversation, please contact our VP of Talent Acquisition, Jim Lawrence at jim.lawrence@8x8.com
2.0
Dec 9, 2021
Recommend
CEO approval
Business outlook

Pros

Like many companies in the Bay Area, they have competitive benefits like 401K matching, ESPP. People are knowledgeable and willing to go above and beyond oftentimes.

Cons

Current leadership below CEO, does not know how to positively engage employees. Recent turnover is mostly due to the chaos caused by changes without proper planning or even assessment. Not many perks that cater to the new hybrid WFH model

3.0
Sep 21, 2022

Challenging

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

- good benefits - remote work - good people

Cons

- no clear vision - executive team promises a lot but doesn’t deliver - HR team is not great

Viewing 1 - 3 of 995 Reviews

Glassdoor has 1,047 8x8 reviews submitted anonymously by 8x8 employees. Read employee reviews and ratings on Glassdoor to decide if 8x8 is right for you.