2nd Watch Reviews

3.0

43% would recommend to a friend

(102 total reviews)

Peter Wright

15% approve of CEO

23% positive business outlook

2nd Watch has an employee rating of 3.0 out of 5 stars, based on 102 company reviews on Glassdoor which indicates that most employees have an average working experience there. The 2nd Watch employee rating is 22% below average for employers within the Information Technology industry (3.9 stars).

Reviews by job title

102 reviews
1.0
Feb 10, 2021
Recommend
CEO approval
Business outlook

Pros

This place is merely a stepping stone to better paying jobs. Use this place to gain experience and then shop for better paying jobs. There is no reason to remain loyal to this company. You are not valued and will eventually be replaced.

Cons

Very low pay for the industry. You have to threaten to quit to have a chance at getting any sort of raise No matching 401k. For a company that boasts record breaking revenue each year you would think a 401k match could be implemented Favoritism. If you are not liked, you will be expected to do all of the work. The favorites will be able to refuse work that will then be handed to you. The favorites will be able to do minimal things and take credit for the things the non-favorites do. The favorites are the ones that get the raises and the bonuses. The non-favorites doing all of the real work will only get scrutinized at reviews to justify not receiving a bonus or a pay raise. Entire departments are allowed to throw their hands up in the air to avoid work by claiming there is not enough information or that there is, get this, TOO MUCH information to proceed. Yes, you can be too lazy to read documentation and be able to successfully avoid doing scheduled work. Many customers are flat out ignored while 2W takes their money anyway. Every single department is disorganized. 1 particular department has been allowed to do absolutely nothing for years and still gets praise. Sales frequently bites off more than they can chew, fails to understand the products they are selling, and promises features the product does not have. Anything to get the customer to sign. There is no work/home life balance. Only work. Forget breakfast and lunch. You might miss dinner as well due to working late to make up for the days booked with wall-to-wall meetings Don't even think about taking a vacation. Nobody will pick up your work while you are gone and you will be blamed for being behind when you return. They fire the good employees or the good employees quit while 2W promotes the greenest and worst employees. This is only because they have a piece of paper stating they memorized enough brain dump questions to pass a certification. If they are so good, why do they have to be trained by the former occupants of the position they have assumed? Why do they have to blow up Slack asking question after question that should have been learned with the certification? Managers intentionally create barriers on issues or projects because they just don't want to deal with it. You have to go over their heads to the execs to get any movement. 2W doesn't want to pursue using premium products that actually work. They would rather undercharge for insufficient products and crack the whip on the engineers to make it work. This is how they view "value". The corporate enviornment is insecure and has a lot of technical waste. This doesn't seem to be a priority to fix and continues to affect the bottom lines. 2W claims to be a family but this couldn't be further from the truth. There is no family here. Only isolated groups that go out of their way to avoid helping others.

avatar
2nd Watch Response
5y
Although I am biased in writing this and don't find your comments representative of the true experience of our employees at large, I do appreciate your expressing you feelings nonetheless about your personal experience. We work in a dynamic industry with great talented people and offer a very attractive culture and work environment at 2nd Watch, in addition to market competitive compensation. Our company had record growth this past year and will do that again this year. A key driver to that is our culture and the strong engagement of our employees. Our most recent engagement score was even higher than the last, and 10% points higher than the US Tech Market benchmark. In addition our NPS with our clients is north of 80, which is exceptional. While everyone is welcome to their own opinion, our other data points tell a different story than the one here, except for not matching 401K contributions, although we do have a 401K plan.
1.0
Dec 3, 2015

No vision

Recommend
CEO approval
Business outlook

Pros

I truly enjoyed working with the small group of folks that I worked with every day. Outside of those people, I have never met a more incapable group of "leaders". Also, the perks are decent, but I'm making more now and getting equal benefits for a company with goals and one that I can work a normal week and not travel nearly as much.

Cons

This company missed their window big time and made us all believe they were doing something special. All you have to do is take your head out of the sand and realize that there are THOUSANDS of companies doing the same thing and some doing it much better. The stories that are told to customers to get them onboard are unbelievable. It's hard to see that they are virtually lying about their "competencies" because one person on the team may have done something similar years before. They cannot deliver on those "promises" if they don't let what little technical talent they have, actually build something, rather than selling them out to the next customer! The business model will never change here because they are so far in debt. If you really think you're going to hit it big as a shareholder, why have so many executives come and gone? I left because the cluster of this company letting their best people walk out the door (like me now! :) was too much to handle and there was NO where to develop into anything more than a cash machine for the business.

2.0
Oct 15, 2015

Cloud Custodial Services Engineer

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Training, 100% Free Healthcare, AWS ReInvent, West Coast Architects and Engineers, supportive colleagues.

Cons

Startup with no formalized employee career path, ridiculous ambiguity, extensive travel, absentee management on lengthy vacations or weekly trips, scrutiny and bean counter-like approaches in time keeping while practice management gets away with vague record keeping.

Viewing 1 - 3 of 102 Reviews

Glassdoor has 108 2nd Watch reviews submitted anonymously by 2nd Watch employees. Read employee reviews and ratings on Glassdoor to decide if 2nd Watch is right for you.