MasterClass Overview

  • www.masterclass.com
  • San Francisco, CA
  • 51 to 200 Employees
  • 2015
  • Company - Private
  • Internet
  • Unknown / Non-Applicable

CompetitorsUNKNOWN

MasterClass is the streaming platform where anyone can learn from the world's best. We're creating a community of the world's most diverse thinkers and voices shaping culture. Our members get unlimited access. Our world-class team makes it all happen.
Mission: MasterClass's mission is to unlock human potential by inspiring a learning lifestyle in everyone.

MasterClass Reviews

4.4
90%
Recommend to a Friend
5.0
Current Employee, less than 1 year

"Great company"

May 5, 2021 - Finance

Pros

Good company to work for. Lots of potential

Cons

Growing pains but potential long term
See All 38 Reviews

Diversity & Inclusion at MasterClass

4.2
(3 reviews)

MasterClass Photos

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MasterClass Interviews

Experience
Positive30%
Negative51%
Neutral19%
Getting an Interview
Applied online66%
Recruiter19%
Employee Referral9%
Difficulty
2.7
Average
HardAverageEasy

  1. Sr. Product Manager Interview

    Anonymous Employee in United States
    No Offer
    Neutral Experience
    Average Interview
    Application

    I applied online. I interviewed at MasterClass (United States)

    Interview

    I'll share more about the overall interview process below, but wanted to start off with an important note:

    At some point pretty far along into my interview process, either the recruiter or an HR person from MasterClass contacted somebody they knew at my current company. This is typically pretty expected during the references portion of an interview process, however I was not yet at that stage. They contacted my employer without my permission nor my knowledge. Apparently they were inquiring about salary for a "prospective candidate", and even named me by name.

    This ultimately made its way to my manager, but thankfully, my manager is very understanding and did not hold it against me. For somebody in a less forgiving situation, though, that information could have led to some pretty severe consequences.

    I actually found out about it after my interview process was complete, but suffice to say, it left a pretty bad impression on me of how MasterClass handles confidentiality.

    Aside from that, the process overall was relatively straightforward and generally positive. Here's a walkthrough of the process:

    1. Call with a Recruiter
    Pretty typical recruiter call. Didn't get too much into the actual skills of the role. The recruiter I spoke to was newer, so didn't have a ton of info on the org structure, processes, culture, etc.

    2. Video Call with Hiring Manager
    Straightforward interview asking about my experience. Also did a mini product exercise about my favorite product. But the hiring manager kept the focus more on the brainstorming of ideas side of things vs. the full product prioritization process.

    3. Video Call with VP
    Was a very casual call (borderline too casual?). The VP was taking the video call from their car. That being said, we had a great chat. It felt like more of a conversation than an interview. The VP was very nice, easy to talk to, and had a great product vision.

    4. Virtual Onsite + Group Presentation
    In prep for the virtual onsite, I was asked to prepare an 1hr 15min presentation for a given prompt ("Create a product roadmap for 2020-2021 to drive the community
    and social experience on Masterclass"). They didn't provide a guideline/recommendation on how long to spend on it, but I probably spent way too long. In my opinion, a prompt asking you to "create a roadmap" is a bit ambitious to ask a prospective candidate. A roadmap is something you spend weeks if not months preparing and iterating on. I understand it was intentionally open-ended to allow the candidate to show how they approach problems, but I think a more practical prompt would have been to prepare 2-3 features for a given problem and explain reasoning in terms of the solution and prioritization.

    The virtual onsite interviews themselves were fine. Mostly behavioral and culture focused than product focused. There was a bit of a mixup where I was given two Zoom ID's for the day, and one of the interviewers actually used the wrong one. It took ~10 minutes to get sorted out, but probably looked bad on me (Even though I was on the right Zoom ;) ).

    The presentation itself, went okay. I made it known that I was fine with getting interrupted with questions along the way. That being said, some of these questions got us down a few rabbit holes and I had to scramble to finish in time towards the end.

    SUMMARY
    All in all, I thought the process was fine and nothing too out of the ordinary. The biggest issue I had was the fact that they reached out to my employer without my consent.
    Interview

    What is one product you have found yourself using more since the start of the pandemic, and how would you improve it?

    Answer Question

See All 43 interviews

Company Updates

May 13, 2021
KEY NOT FOUND: company-updates.categories.company-news
MasterClass is excited to announce a new round of funding to fuel content production, international expansion and the launch of a new enterprise business offering.
Shared image - MasterClass more than triples valuation in one year
MasterClass more than triples valuation in one year
www.cnbc.com
May 13, 2021
KEY NOT FOUND: company-updates.categories.community
Our newest instructor is one of the most legendary professional sports players in history. Now the NHL’s most record-breaking player is sharing the moments and the mindset that made him successful so that you can go after your greatest goals. Introducing Wayne Gretzky’s MasterClass on the athlete’s mindset. https://mstr.cl/33JwiXr
Shared image

MasterClass Awards & Accolades

  • America's Best Startup EmployersForbes2021
  • 100 Best Places to Work in San FranciscoBuilt In San Francisco2020

MasterClass FAQ

(17 Questions)

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How are senior leaders perceived at MasterClass?

...The CEO is great, the work is inspiring, and people love MasterClass....

April 25, 2019

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