At Saputo, we bring good to the table by making high-quality products, investing in our people, and supporting communities around the world . As a top 10 global dairy processor, we value contributions that matter and strive to foster an inclusive, growth-driven work environment. Ready to bring your best?

Overview of the Role

The Representative, Deductions & Collections will be responsible for managing one or more retail accounts at the regional and national level.

In addition, the representative will support and assist the Team Leader in the day-to-day operations of the department. He/she will be responsible for collections, completing claims and reconciling customer deductions within established deadlines.

How you will make contributions that matter:

• Assist the Team Leader with all departmental deduction and collection reconciliation processes

• Provide support to the accounts receivable team as needed

• Responsible for an assigned portfolio of accounts receivable and all day-to-day responsibilities to perform necessary follow-ups on customer claims, invoices, and deductions

• Clearly document all relevant accounts receivable information

• Ensure the analysis and reconciliation of accounts within the assigned portfolio

• Identify problematic cases and resolve or propose an action plan to the team leader

• Work in collaboration with the sales, finance, customer service and warehouse departments to ensure proper management of accounts receivable

• Complete various weekly/monthly reports

• Promote excellent customer service to all internal and external customers

• Participate in the achievement of departmental objectives and continuous improvement

• All other related tasks

You are best suited for the role if you have the following qualifications:

• College degree in finance or other relevant field or equivalent experience

• U niversity Bachelor degree would be considered an asset

• 2-4 years experience in a similar position

• High level of accuracy, organizational skills, analytical and decision-making abilities, self-motivation and initiative

• Ability to work independently and manage priorities

• Energetic with a strong work ethic

• Results oriented and team player

• Knowledge of credit, collection, and deduction practices

• Knowledge of AS/400, EDI systems and customer portals an asset

• Excellent knowledge of Excel and the Office suite

• Bilingualism (French and English) spoken and written is essential; as the candidate will be required to communicate with customers and sales teams, by phone and email in Quebec and across Canada. Most of the supporting documentation received from the retail accounts, based outside Quebec are uniquely in english.

WE SUPPORT AND CARE FOR OUR EMPLOYEES AND THEIR FAMILIES BY PROVIDING:

• Generous and complete benefit coverage with group insurance

• Group retirement plan with employer contribution

• Telemedicine and assistance program for employees and their families

• Employee Share Ownership Plan with an employer match

• Paid Parental Leave program

• Paid time off: Sick days, floater days and volunteer day off

• Opportunity to contribute to a collective RRSP & TFSA

• Training and development programs

• Saputo Flex Program, flexible work environment (schedule/location/time off) according to department needs

• Organized activities for employees and their families

• Advantageous discounts on Saputo products

We support employment equity. Saputo strives to embed diversity and inclusion in its operations and invites candidates from all horizons to join its family.

Salary : 48,505 – 63,635 $

*Salary offers will vary commensurate with experience, education, skills, and training.

All applications are carefully considered by our Talent Acquisition team.

Artificial Intelligence tools may be used in screening applications.

Artificial Intelligence is not used to assess or select applications.

In Canada, Saputo is a leading cheese manufacturer and fluid milk and cream processor, with a portfolio of well-loved brands such as Dairyland, Armstrong, Neilson, Alexis de Portneuf, and many more. Whether your expertise lies in manufacturing, operations, supply chain management, sales, quality assurance, or in any other function, your role is integral to our success. You will make contributions that matter, all while working alongside colleagues who genuinely care about your success and who will roll up their sleeves to help.

The material contained herein is provided for informational purposes only. All open jobs offered by Saputo Inc. and all companies, corporations, partnerships, limited partnerships and other entities controlled by Saputo Inc. (collectively, “Saputo”) on Saputo's web site are subject to specific job skill requirements. The job skill requirements, qualifications, and preferred experience are determined by a Saputo subsidiary, office or department, and all positions are subject to local prevailing employment laws and restrictions. This would include immigration laws pertaining to work authorization requirements and any other applicable government permissions or compliance. The materials on this site are provided without warranties of any kind, either expressed or implied, including but not limited to warranties regarding the accuracy or completeness of the information contained on this site or in any referenced links. While Saputo attempts to update this site on a timely basis, the information is effective only as of the time and date of posting. Strict confidentiality will be observed at all times. Saputo is an equal opportunity employer. The information on this site is for information purposes only and is not intended to be relied upon with legal consequence.

We support employment equity. Saputo strives to embed diversity and inclusion in its operations and invites candidates from all horizons to join its family. Saputo welcomes and encourages applications from people with disabilities. Accommodations up to the point of undue hardships, are available on request for candidates taking part in all aspects of the selection process.