OPERATIONS TRAINING DEVELOPER

Job ID: 6890

SHORT-TERM (UNTIL APPROX. MARCH 2028)/FULL-TIME

Location: BURNABY, BC

To be considered for this role, applications MUST be submitted online, by clicking on 'Apply' below.

• Join one of BC’s Top Employers!
• Be part of an exceptional company culture with great employee benefits and a healthy work/life balance!

BC Housing thanks all applicants for their interest; only those selected for an interview will be contacted. This position is only open to those legally entitled to work in Canada.

THE ORGANIZATION

BC Housing is a provincial Crown Corporation that develops, manages and administers a wide range of subsidized housing options for those most in need across the province to address critical gaps across the housing continuum ranging from emergency shelter through to rent assistance in the private market and affordable home ownership. Share in the rewards of working with an organization that offers challenging work and competitive compensation and supports the growth and development of its people.

Our mission is to provide access to safe, quality, accessible, and affordable housing options. We do this to promote strong, inclusive communities where people can thrive.

BC Housing offers competitive salaries and an excellent benefits package. But a job is more than a pay cheque. We also offer our staff the opportunity to work together to make a difference. When employees go home at the end of the day, they experience the satisfaction of knowing they’ve helped provide safe, affordable housing for British Columbians. And while they’re here, employees can take advantage of many opportunities:

• In-house training, and training at other institutions, for courses related to employees’ current positions or to prepare them for advancement within BC Housing.
• Wellness programs including physical fitness, programs to help employees quit smoking, free flu shots, mental health resources, and lunch-and-learn lectures and seminars.
• Recognition programs including long-term service awards, idea recognition and outstanding performance awards.
• Livegreen incentives include an employee transit pass program, and other initiatives that encourage alternative, sustainable transportation (even a bike purchase program!).
• An active Social Club that organizes special events like seasonal parties and arranges group discounts to other events.
• Participation in community and charitable events.

** Please note: Eligibility for benefits offered is based on employment status **

OPERATIONS TRAINING DEVELOPER (STFT):

($72,479.17 - $83,518.06 Annually)

POSITION SUMMARY

Reporting to the assigned supervisor, the Operations Training Developer is responsible for developing and overseeing the Operations training plan and materials and managing Learning Centre for both internal Operations staff and housing provider partners. He/she/they designs course material, training plans, training manuals and schedules, provides subject matter expertise, and supports identified internal trainers.

CANDIDATE PROFILE

The successful candidate will have the following:

EDUCATION & EXPERIENCE:

• Completion of college diploma in instructional design, learning technology or other relevant field.

• Considerable content development experience in a corporate environment including the design of IT related training programs utilizing a variety of delivery methods including eLearning, web-based technology, self-directed learning, classroom, and on-the-job training.

• Considerable experience in designing multiple training courses and programs in a corporate setting.

• Or an equivalent combination of education, training and experience acceptable to the Employer.

• Criminal Record Check Required

KNOWLEDGE, SKILLS AND ABILITIES:

• Considerable knowledge and understanding of the philosophies, practices and processes related to adult learning theory and instructional design principles



• Sound knowledge and understanding of e-learning, web-based training technologies, and learning management system administration

• Proficient in the use of Microsoft Office at an advanced level

• Strong technical aptitude and attention to detail

• Strong organizational, analytical, problem-solving and decision-making skills

• Superior oral and written communication, presentation, collaboration, facilitation and interpersonal skills

• Ability to learn, understand, and apply BC Housing’s organizational structure, its programs and operating practices

• Ability to effectively manage projects from start to finish and work with multiple stakeholders, internal and external

• Ability to grasp technical issues and extract key concepts in a technical environment

• Ability to communicate technical information to multiple audiences ranging in technical skill

• Ability to adapt effectively to new technologies and remain active and current in the pursuit of knowledge relating to training techniques, technology and solutions

• Ability to create and update training documentation

• Ability to establish and maintain constructive and collaborative working relationships with all levels of staff, educational/training institutions, training and development consultants and service providers

• Ability and a focused interest in remaining up-to-date with emerging training solutions, techniques and technology

• Ability to travel periodically



• Please Note: Successful applicant(s) are subject to a satisfactory criminal record search and are required to maintain Security Clearance throughout their employment.

Indigenous candidates are welcome to connect with an Indigenous team member in our organization to discuss the recruitment process and our workplace, please contact hr_admin@bchousing.org to arrange a call.

How to Apply:

Your cover letter and resume should be submitted as one document in your profile when applying for this position. Please add your cover letter to your resume and submit both documents as your resume.

(When there is a pop up asking if you wish to view only secure items, press no)

As part of the application process, you will be prompted to fill out a questionnaire which must be completed in order for your application to be considered. Please allot up to 5 minutes to fill it out after submitting your resume and cover letter as one single document.

Only applications submitted using the Online Recruitment System at www.bchousing.org/careers will be accepted

If you are passionate about what you do and want to use your expertise to engage in meaningful and challenging work, please apply to join our team today at www.bchousing.org/careers

At BC Housing, we're committed to providing a healthy, safe and inclusive workplace where respect and diversity are recognized assets. We invite and welcome applications from women, visible minorities, Indigenous People, People with Disabilities, people of all sexual orientations and gender identities, and all people committed to meaningful work that makes a difference. We are committed to providing an inclusive and barrier-free work environment, starting with the hiring process. If you require accommodations at any point during the application and hiring process, please contact hr_admin@bchousing.org.

We didn’t become one of BC’s Top Employers and one of Canada’s Greenest Employers without a lot of thought, care and consideration for our team and environment. Our supportive and collaborative workplace balances engaging and challenging work with personal development and wellness initiatives.