Job Title: Web/E-Comm Sales & Service Representative
Location: Kelowna, BC, Calgary, AB or Saskatoon, SK
Employment Type: Full-time
Position Summary
We are seeking a reliable and motivated Web/E-Comm Sales & Service Representative to join our growing team at our BC Fasteners Kelowna location. Reporting to the E-Commerce Manager, the Web/E-Comm Sales & Service Representative is responsible for assisting customers via phone, email, live chat, and other online support platforms. They help resolve customer inquiries, provide product information, process requests, and ensure customers receive prompt and professional service. The position works closely with internal teams to ensure timely order fulfillment and a seamless customer experience.
Key Responsibilities
Additional Responsibilities
Qualifications
Company Overview
The Fastener Group (TFG) is a leading industrial distribution organization specializing in fasteners, tools, and industrial supplies, serving construction, manufacturing, and industrial customers across Western Canada. TFG operates a multi‑branch distribution model supported by centralized procurement, strong supplier partnerships, and disciplined inventory management.
We thank all candidates for their interest, however only candidates selected for an interview will be contacted.
Pay: $45,000.00-$48,000.00 per year
Benefits:
Work Location: In person
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