I applied online. The process took 2 weeks. I interviewed at the LEGO Group (London, England) in Jan 2025
Interview
The interviewers (Manager & Assistant Manager) are super nice. The main thing is to understand fully about What is LEGO? and What kinds of products are they selling? Read Carefully about LEGO's Mission and LEGO's Brand Values and how these values are perfectly aligned with your personal values. Second thing they ask Good Customer Service, Bad Customer Service and your Recent Achievements.
Interview questions [1]
Question 1
1)Do you know anything about LEGO?
2)Describe a time you provide good customer service and you are going above and beyond to meet customers' needs?
3)What's your greatest achievement?
Everyone there was very welcoming and relaxed, easy to talk to. Overall very friendly atmosphere. Asked around six questions, had the manager and assistant manager present for the interview too.
Interview questions [1]
Question 1
Before my interview they asked me to pick out a set on the shop floor that I felt represented me in some way.
I interviewed at the LEGO Group (Ridgeview, Anne Arundel, MD)
Interview
Really enjoyable interview process. The management team was great and explained the role, duties, expectations, and salary in detail. Was very impressed by their professionalism and care towards their employees
Usual interview questions then selling a set and identifying needs of mock client to try sell a set. Had online screening questions initially that were fairly easy. Received callback for interview on same day that wanted to conduct interview
Interview questions [1]
Question 1
Name an example of when you have experienced good customer service
