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      now:pensions

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      Customer Service Agent Interview

      Nov 30, 2023
      Anonymous employee
      Edinburgh, Scotland
      Accepted offer
      Positive experience
      Difficult interview

      Application

      I applied online. I interviewed at now:pensions (Edinburgh, Scotland) in Feb 2023

      Interview

      you are required to complete a roleplay scenario with the interviewer you are also presented with an email and asked to reply to the email by stating what you would improve in regards to the contents of the email. general interview questions are asked after that

      Interview questions [1]

      Question 1

      tell me about yourself tell me about a a time you have overcome a difficult customer
      Answer question

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