I applied online. The process took 1 week. I interviewed at nSource (Tampa, FL) in May 2019
Interview
I applied, got a phone interview by HR, phone interview by help desk supervisor, face to face interview with Vice President, another phone interview by CEO and then an offer
Interview questions [1]
Question 1
What kind of experience, some examples of call resolution for clients, future goals
I applied through a recruiter. I interviewed at nSource in Sep 2015
Interview
was friendly and relaxed. First was on a phone. Second with the person I was replacing, Third with extended team and managers. The managers communicated their expectations clearly and with a friendly air. It was a very nice and unique surprise.
I applied through an employee referral. The process took 1+ week. I interviewed at nSource in Mar 2017
Interview
3/1 Send in my resume
3/2 phone interview and later that day in office interview
3/2 recieved request to complete background check.
3/8 Background Check Completed
3/9 Received offer
The process was nice and smooth. The interview was great, i met with the recruiter, two of the managers and two team members. Everyone was warm and friendly, not intimidating at all.
Interview questions [1]
Question 1
Name a time you have to convince an employee/superior of something.
