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      monday.com

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      Customer Success Manager Interview

      Jun 11, 2026
      Anonymous interview candidate
      London, England
      No offer
      Negative experience
      Easy interview

      Application

      I applied online. I interviewed at monday.com (London, England) in Jun 2026

      Interview

      Brilliant early stages. Embarrassing final round. The process itself was well structured up to the final round — an initial conversation with the recruiter, followed by interviews with the hiring team which were professional, engaging, and genuinely positive. I went into the final stage with high expectations. The final round was with a Senior director who was recently hired, a different experience entirely. The interviewer arrived late. He mentioned within the first few minutes that he had been at Monday.com for less than two months — which, for a final-stage interview, raised immediate questions about why this person had been chosen for it and no one else was present for it. The tone throughout was casual to the point of being unprofessional; it felt more like an informal chat than a structured leadership interview. Rather than focusing on the role or my experience, he spent considerable time talking about himself — including the fact that he had interviewed over 1,000 candidates and never gets personality wrong. My career history came up, including moves that resulted from redundancies, which is a sensitive topic that was not handled with any particular care — notable given that his own CV shows no role held for more than two years. The whole experience left me feeling weird that a friend who saw me immediately afterwards asked what had happened, as it was quite intense. I also remember one statement which made me think he had predetermined his thoughts on me, he previously worked at a company which i mentioned was hiring he replied ' have you applied for them then' which i found odd.

      Interview questions [1]

      Question 1

      I was asked how my wife would describe my biggest negative trait.
      Answer question

      Other Customer Success Manager interview reviews for monday.com

      Customer Success Manager Interview

      Feb 11, 2026
      Anonymous interview candidate
      New York, NY
      No offer
      Neutral experience
      Average interview

      Application

      I applied online. I interviewed at monday.com (New York, NY) in Jan 2026

      Interview

      The first round was a phone interview with a recruiter. She joined the call a bit late and asked general background questions, but the conversation was primarily focused on my skills and experience.

      Interview questions [1]

      Question 1

      Do you have experience on Demo?
      Answer question

      Customer Success Manager Interview

      Oct 27, 2025
      Anonymous interview candidate
      Tel Aviv
      No offer
      Positive experience
      Average interview

      Application

      I applied through an employee referral. The process took 2 weeks. I interviewed at monday.com (Tel Aviv)

      Interview

      Very smooth, starting with HR up until final phases. There was full transparency throughout the whole process and very quick turnaround. Feedback was offered on my process in the phase where I did not move forward.

      Interview questions [1]

      Question 1

      Which type of customers are you most experienced with?
      Answer question

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