I applied through a recruiter. The process took 1 day. I interviewed at iQor (North Charleston, SC)
Interview
I applied online got a phone call same day asking a few questions about job history. Then was set up for an in person interview filled out paperwork same day for background check given an offer same day. Dress code time for shift and rate of pay were discussed. Requirements for bonuses company expectations were discussed. Interviewer was friendly questions were typical. The overall experience was very positive
Interview questions [1]
Question 1
Name a time you went above and beyond for a customer?past employment experiences?.name a time you had to negotiate?. How do u difuse an irate customer?.what are you looking for in an employer?.what do u do in your spare time?
Thanks for your feedback on the interview process. The Talent Acquisition team is continuously striving for efficiency and improvement in our process. Happy to see you had a positive candidate experience and are now apart of the iQor family!
Other Customer Service Agent interview reviews for iQor
I applied in-person. The process took 1 day. I interviewed at iQor (Silang, Province of Cavite) in Sep 2023
Interview
They had multiple interviews; there is an initial and final interview. If you are not qualified during the initial interview, you will not proceed. At the last interview, an HR manager will interview you.
Interview questions [1]
Question 1
How are you going to relate your course to the position?
I applied through other source. I interviewed at iQor in Jul 2021
Interview
Great interview. Fast Process. Friendly Employees. I was interviewed by three different people and they are all nice. The first two interviews are via phone call and the final interview was on zoom. It was very convenient.
I applied online. I interviewed at iQor (Philippine) in Sep 2020
Interview
I first reached out to them via chat and then they sent me an email with the requirements to be submitted for application. Then, they scheduled me for the assessment and told me through email to finish it within the day. I was then scheduled for the interview by Zoom.
