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      iCore Networks

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      Technical Support Engineer Interview

      Oct 7, 2015
      Anonymous interview candidate
      No offer
      Negative experience
      Average interview

      Application

      I applied through a recruiter. I interviewed at iCore Networks in Aug 2015

      Interview

      The interview process was very unorganized. Went in at the designated interview time and was promptly greeted and interviewed by the HR representative for about 10 minutes. Then I was told to wait in the lobby for a second interview with a manager. I waited for about 30 minutes before they realized how long I was waiting and then I was told to shadow a technical support engineer. I then shadowed him for about 1 hour to about 1 1/2 hours, before the employee I was shadowing started wondering what was taking so long. He went to find out what was happening, and when he came back I was told the manager had no idea he was scheduled for an interview with me. So I finally went in for an interview and was constantly being interrupted as the manager was on a conference call throughout the process. I was asked about my resume and experience and he asked a few troubleshooting questions. Towards the end of the interview we were once again interrupted by another manager, before I was finally shown out.

      Interview questions [1]

      Question 1

      Tell me more about your background and who you are.
      Answer question

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