I applied through an employee referral. I interviewed at i3 Group (Rolling Meadows, IL) in Jun 2015
Interview
The interview is a piece of a cake . Make sure you have call center experience. Knowledgeable about student loan debt . Everything is self explanatory, they will teach you the process in training.
Interview questions [1]
Question 1
What is a stressful time you dealt with a difficult customer and how did you handle it?