The process consisted of an initial phone screen with the recruiter, a phone interview with the hiring manager, and an on-site interview with 3 people (the hiring manager was not part of the on-site). Overall, I felt like this was probably the easiest on-site interview I've had in 10+ years. That said, the entire process went from a neutral experience, to a positive experience, to a negative experience. Primarily, my negative experience was caused by a lack of communication from the recruiter, and a feeling that my follow-up e-mails were being ignored. This was disappointing as I've long viewed Zynga as a company that values empathy and treating people with care. I didn't receive any feedback (and didn't expect to) when I was rejected, so I can only assume that the person who made the decision re: my candidacy (it's my impression the HM deferred the decision to someone else) had one or more concerns or assumptions about me that were not voiced, so I could have no opportunity to address them. Either that, or they realized that they had left me hanging for so long, that they felt forced to make a decision (and didn't have a pressing need to fill the role ASAP). My feedback re: my experience would be the following -- much better communication with candidates is needed (especially if they've conducted a phone interview with a HM, and even more so, if they've taken time out of their schedule to visit for an on-site interview). Lastly, on the interview front, if an interviewer has time to review a resume beforehand, if he/she has concerns, please coach them on preparing more focused questions so a candidate has an opportunity to address those concerns (so assumptions can be avoided).