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      Wood Mackenzie

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      Senior Customer Success Manager Interview

      Oct 10, 2025
      Anonymous interview candidate
      London, England
      No offer
      Negative experience
      Average interview

      Application

      I applied through a recruiter. I interviewed at Wood Mackenzie (London, England) in Sep 2025

      Interview

      Very low level and unprofessional. The Hiring Manager asked me questions about everything I had already said, as if they hadn’t listened before; it all felt very robotic, to the point that I always had to say “as I said.” The recruiter sent me an email asking for a 10-minute call, but when I clearly asked her to let me know via email beforehand if the intention was to move forward or not, she disappeared and never responded

      Interview questions [1]

      Question 1

      - about my previous job responsibilities - why WoodMckenzie?
      Answer question
      avatar
      Wood Mackenzie response
      7mo
      Thank you very much for taking the time to share your feedback regarding your recent interview experience with us. I am truly sorry to hear that it did not meet your expectations. At Wood Mackenzie, we strive to ensure every candidate is treated with respect and professionalism throughout the recruitment process, and I regret that we fell short in your case. Your experience is important to us, and I would appreciate the opportunity to learn more about what occurred so we can better understand and address your concerns. Please feel free to reach out to me directly at jenny.sadler@Woodmac.com at your convenience. I am committed to ensuring that your voice is heard and to continuously improving our processes. I look forward to speaking with you and thank you again for your candid feedback. Kind regards, Jenny Sadler Director, Talent Acquisition