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We're sorry to hear you had a bad experience with our talent team. All of our applications are actually reviewed by an individual of the team, who makes the decision of whether or not we proceed, and as such also the email you received was sent by a real person. This also of course leaves room for human error. You're always welcome to reach out to us if you feel your application was wrongfully reviewed, we'd like to take a second look to see where we might have gone wrong.