I recently interviewed for a Customer Service Associate position at WisdmLabs, and unfortunately, my experience was disappointing. Despite the role being non-technical, the interview heavily focused on technical questions, which seemed irrelevant to my background and the job requirements. The interview was conducted by two highly experienced professionals from a technical field, and their expectations appeared to be more suited for a technical role rather than a customer service position. Even though I answered to the best of my ability and emphasized my willingness to learn through training, my application was rejected solely based on technical knowledge, which I believe is an unfair evaluation for a non-technical candidate. A hiring process should consider adaptability, communication skills, and the ability to learn, especially for roles that do not require deep technical expertise from the start. I hope WisdmLabs reassesses its interview approach to be more aligned with the actual job requirements and gives candidates a fair chance to prove their potential.