Western Federal Credit Union is now known as UNIFY Financial Credit Union. For up to date information and jobs, please see the Unify Financial Federal Credit Union profile..
I applied through a staffing agency. The process took 5 days. I interviewed at Western Federal Credit Union (Torrance, CA) in Feb 2016
Interview
I met with the VP of Production who was at that time handling the Toyota relocation account. She was very nice, detailed on the job description and emphasized the attention to detail that was needed and impeccable customer service that was required for the job. All in all, I understood what was expected and from the vibe of the interview I felt that the company cared about their employees and had a relaxed environment.
Interview questions [1]
Question 1
What would you do if you were faced with an upset client? What would you do to handle the situation and make client feel better about the situation?