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      Wegmans Food Markets

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      Wegmans Food Markets interviewsWegmans Food Markets Catering Customer Service; Catering Food Prep; Prepared Foods Prep; Cheese Department Customer Service interviewsWegmans Food Markets interview


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      Catering Customer Service; Catering Food Prep; Prepared Foods Prep; Cheese Department Customer Service Interview

      Jan 24, 2018
      Anonymous interview candidate
      Burlington, MA
      No offer
      Negative experience
      Difficult interview

      Application

      I applied online. The process took 2 months. I interviewed at Wegmans Food Markets (Burlington, MA) in Jan 2018

      Interview

      I have worked in the Food Industry for 8+ years with an emphasis on catering, and high volume food production. I also managed a Cheese Department for another well known grocery chain. I am ServSafe Manager, Allergen Awareness and Restaurant, Catering & Culinary Management Certified. I definitely have the experience for all of the positions I applied for. I had a telephone interview that was over one hour long. I was asked the following questions. The woman I interviewed with was very nice and pleasant and I enjoyed speaking with her. I was told that the next step would be (1) if considered for employment I would then have an in person interview with Human Resources, if that went well (2) I would then have an in person interview with Manager(s) of the Department(s) I applied for; or (3) I would be notified that I was not selected as a candidate. Two weeks after my phone interview, I received an email indicating that I was not selected for ANY of the 8 positions I applied for.

      Interview questions [1]

      Question 1

      • For each job I had listed on my resume, I needed to confirm start/end dates; job duties; what I found most challenging about the position; why I left and whether or not I provided a notice to my employer. • I had to thoroughly explain any gaps on my resume that showed I was not working at the time. • I needed to confirm the days of the week and times I was willing to work. I indicated 7 days per week from 6AM – 11PM and that I would be willing to work all holidays. Did I foresee my availability changing within the next 6 months. • What is my salary expectation – I answered $2 per hour less than I was making on my last job (I know that Wegmans pays on the low end) • What did I specifically know about Wegmans • Why do I want to work for Wegmans • Why should Wegmans hire me • Have I ever shopped at Wegmans – why or why not • What was my impression when I walked into Wegmans for the first time • What did I think of Wegmans Prepared Foods Section • Name a favorite product at Wegmans and describe why it is a favorite • Name a recent meal you had that was either horrible or fantastic and why I felt it was that way • What is the difference between good and exceptional customer service • Name a time when I provided exceptional customer service • Name a time when I received exceptional customer service • Name a time when I received poor customer service • Have I ever had a disagreement with a customer, if so, how did I handle it • What does teamwork mean to me • Name a time when I helped a team member • How would I handle a disagreement with a team member • How would I handle a disagreement with a supervisor • What does diversity mean to me • What are the advantages and disadvantages of working with a diverse group of people • What does food safety mean to me • If hired, did I have a problem with not being able to wear jewelry or perfume while working and having to wear a cut glove when doing food prep • Do I work better alone or as part of a team; do I have a preference • Do I prefer to work BOH with limited customer interaction or FOH with constant customer interaction • What would I do if I saw another employee steal something • Do I consent to a background check, CORI, and drug testing
      Answer question
      2