I applied through a staffing agency. The process took 2 days. I interviewed at Walgreens (Irving, TX) in Sep 2018
Interview
Very easy, as long as you tell them what they want to hear you cant fail. They want to no that you can show sympathy for the patients, keep information private and do your job fast.
You have two moderators in a zoom call. Either one asks all questions and one takes notes or they alternate. Lots of periods of silence whole they write down your answers. Don't try to fill the silence is my suggestion as they will have to write that down too.
Interview questions [1]
Question 1
Name a time you had a bad interaction with an upset customer and what you did to deescalate
The process took 4 weeks. I interviewed at Walgreens (Irving, TX) in Sep 2018
Interview
Asked the right questions and gave the right impression although the actual work experience differed. Would encourage you to ask about company culture and expectations.
Interviewed for IV (insurance verification) first then agency called me to interview for Patient Care Coordinator which isn’t ranked as high as IV.
