I applied online. The process took 6 days. I interviewed at Waffle House (Saint Louis, MO) in Jul 2016
Interview
I applied online. Got called the next day. Went in at 9am for an "interview." It was literally just being given information on when the training class was, where it was, and what was going to happen. It was 7am-3pm on Thursday and Friday. Then we would have a few days on the floor, and then back to the training place to get out certification.
At the training class we were given a thick cook which we filled out. We watched a long movie. Got lunch both days which was a plus. Then at the end of the second day we took a test in the back of said book. Twenty multiple choice and filling out tickets.
Those who scored over a 80% were basically guaranteed their job, anyone under had to have their store manager rung and then have our trainer give the manager a run down of how the person who failed acted, ultimately sealing their fate of getting turned away or told it was okay because their performance was up to par.
I pasted with a 96% and got my job. Spent some time on the floor, went back, got my red star thing which i thought was going to be a test. It was literally just kinda given to us.
The interview was very easy, with paid training following. Applied with a QR code, scheduled the interview myself, and was in and out of the interview in about five minutes, maybe less.
very quick and easy. got hired on the spot. the manager was nice. started working the same week. easy questions asked. background and other information. didn't feel too professional or too unorganized
I interviewed at Waffle House (Panama City Beach, FL)
Interview
A few questions about former waitressing experience, if you worked at a similar establishment or not. A few questions on how to handle customer complaints (listen, emphatise, apologize, offer solutions).
Interview questions [1]
Question 1
How would you handle a customer that is complaining about the food they received?