It’s not a difficult interview. Be sure to highlight your customer service experience in the form of STAR method. Situation, Task, Action and Result, this will highlight your skills and abilities the best.
Interview questions [1]
Question 1
Tell me about your customer service experience and how has that experience helped you?
I applied in-person. I interviewed at WSP (Denver, CO) in May 2026
Interview
The interview process lasted around 1 hour. They had me shadowing a lady doing CSR work. Then, I proceed to the interview. They asked me around 18 questions. Nothing out of the ordinary. They people interviewing me were polite.
I applied online. The process took 1+ week. I interviewed at WSP (Costa Mesa, CA) in Nov 2025
Interview
The interview process was one of the easiest I’ve experienced compared to other jobs I’ve applied to. I applied on Linkedin and received a callback to schedule an interview four days later. My interview was scheduled a week after speaking to a recruiter. On the day of my interview I was interviewed by two managers and my interview lasted about 30 minutes. I was told I would hear back within a week, but I received an offer that same day.
Interview questions [1]
Question 1
The managers asked me to explain how I handle conflict.
