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      Franchise Account Manager Interview

      Sep 9, 2025
      Anonymous interview candidate
      Oakland, CA
      No offer
      Neutral experience
      Average interview

      Application

      I applied online. The process took 2 weeks. I interviewed at WM (Oakland, CA) in Mar 2025

      Interview

      The first screen is a recorded interview. You have as much retakes as you'd like and as much time as you'd like to do it which is why it's easier but the questions can be hard. The questions asked are behavioral but very specific, I'd say they're accurate in assessing how you would apply your previous experience to the job you're applying for.

      Interview questions [1]

      Question 1

      Can you describe your experience for troubleshooting issues for customers and how do you approach resolving customer dissatisfaction?
      Answer question