I applied online. The process took 1 week. I interviewed at Vodafone (Christchurch, Canterbury)
Interview
After I applied they sent me a link for the next stage of the recruitment process, which included online testing for multitasking skills. Then after I passed that they called me in for a one on one interview. The interview contained the usual regular questions about past employment etc and then they had me do a small role play. The role play seemed daunting at first but it was not too difficult, they gave me some information about a make believe client calling with a problem, one of the two interviewers played the irritated customer and based off the info given to me I tried to solve the issue. I thought I bombed the role play but I didn't do too bad, they don't expect an expert by this stage just someone who can do the basics and then they build on that. After this I was called a few days later and offered the position.
Interview questions [1]
Question 1
Describe a time you have had a difficult customer and how did you deal with this?
I interviewed at Vodafone (Athens, Athens, Attica)
Interview
Professional outlook, overall positive experience. The interview was fully structured, with a quick assessment, the actual interview and a roleplay. They explained in details the position and were open to discussion, by answering clearly all the questions.
I applied online. The process took 2 days. I interviewed at Vodafone (Lisbon, Lisbon District) in Feb 2026
Interview
The person did not know anything about my CV or did not take the time to go over the job description. I had to wait for the HR representatives to get her affairs in order. While in the interview, she seemed unprofessional and underprepared
Good, interviewer was lovely and put me at ease straight away. It was a really short interview with a review of my CV and also what i could bring to the company based on my past experience and roles
