Ask 3 questions in video interview then invite to recruitment day for group and individual interviews
Video questions: tell us about yourself and which of our values you relate to
Give an example of a time you were in a stressful environment
What excites me most about the role
1
Application
I interviewed at Virgin Australia
Interview
First starts by giving name tag, then moving onto a brief overview of the company, their values, day in life of crew, pay, benefits etc.
Group interview which is usually an activity. Example: Match the guest to the seat.
Solo interview where they ask, why virgin, customer service questions
Interview questions [1]
Question 1
Explain a time you dealt with a difficult customer and how you turned it around.
Assessment day in one room with multiple group tables. Assessed for ability to work in a team, verbal and group activities then taken in one by one for a formal interview
Interview questions [1]
Question 1
Are you prepared to miss important events working a 24/7 roster
