The interview process was brief. They were cordial and very formal as it is a high-end jeweler. I had gotten an interview based on an employee reference I had at Elle Magazine. Since it is a small, in-house company, I was interviewed by Chief Operating Officer: Colleen Caslin. She was gracious and polite and gave me a tour of the showroom and facility. I was also interviewed by two current receptionists who were there. It was a very formal atmosphere and although glamorous, they did not pay their front-of-house very well. This was disappointing. However, since I was only 22 at the time, they wished to pursue a 3d interview with someone who was a little bit older than I was. Overall, an ok experience.