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      Patient Information Coordinator Interview

      Aug 13, 2015
      Anonymous employee
      Accepted offer
      Neutral experience

      Other Patient Information Coordinator interview reviews for UPMC

      Patient Information Coordinator Interview

      Aug 3, 2017
      Anonymous employee
      Pittsburgh, PA
      Accepted offer
      Easy interview

      Application

      I applied online. The process took 6 weeks. I interviewed at UPMC in Jul 2014

      Interview

      Spoke to recruiter, then interviewed with supervisor. Received in offer about 2 weeks later. Took another two weeks to complete background check etc. From initial contact to orientation was about a month and a half.

      Interview questions [1]

      Question 1

      describe a time you had to deal with an angry client and how you responded.
      Answer question
      1
      Positive experience
      Average interview

      Application

      I applied online. The process took 4 weeks. I interviewed at UPMC (Pittsburgh, PA)

      Interview

      I applied for the job Monday July 10, did my phone interview Thursday July 13th. I was asked at the end of the phone interview to come in for a face-to-face interview. The phone interviews questions were just about my previous experience & availability. My face to face interview was scheduled for Wednesday July 19th. I interviewed with the department manager. She asked me a couple standard interview questions, tell me about a time when this happened. The following day, i received my offer email & someone from recruiting with an offer. He said that within a few days I'd be getting another email on how to access my onboarding portal, it took a little longer than normal to receive though. Once I did that, I scheduled my Pre employment screening, did a background check, drug test & I have to get cpr certified. My official start date will be Monday August 14th.

      Interview questions [1]

      Question 1

      Tell me about a time when you and a coworker had a disagreement and how did you handle it ?
      Answer question
      5

      Patient Information Coordinator Interview

      Mar 23, 2017
      Anonymous employee
      Pittsburgh, PA
      Accepted offer
      Neutral experience
      Easy interview

      Application

      I applied online. The process took 2 weeks. I interviewed at UPMC (Pittsburgh, PA) in Mar 2017

      Interview

      Phone screening with general availability questions and customer service phone screen too about 15 minutes.. Face to face with interviewer took about 20 minutes. Lots of situational questions. Pretty easy interview.

      Interview questions [1]

      Question 1

      Tell me about a difficult customer, how did you handle it?
      Answer question
      5

      Patient Information Coordinator Interview

      Nov 5, 2015
      Anonymous employee
      Accepted offer
      Positive experience
      Easy interview

      Application

      The process took 2 days. I interviewed at UPMC

      Interview

      I met with the department manager. She asked a few questions about my previous experience and advised me of more details regarding the position. She also gave me a tour of the facility. And indicated that their HR dept would be contacting me regarding details of the position.

      Interview questions [1]

      Question 1

      she gave me a tour of the facility
      1 Answer
      3