I applied through university. The process took 2 weeks. I interviewed at UITS (Bloomington, IN) in Jul 2012
Interview
Only one interview. They ask basic troubleshooting and IT questions. You will need to know how to troubleshoot network interface devices, web browsers, and technology in general. Also some behavioral questions with dealing with clients over the phone and in person. Lastly, you have to pass a technology aptitude test.