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      Education Program Manager Interview

      Oct 19, 2016
      Anonymous interview candidate
      New York, NY
      No offer
      Negative experience
      Average interview

      Application

      I applied online. I interviewed at UBS (New York, NY)

      Interview

      Step 1: Phone interview with recruiter (30 - 45 mins) Step 2: In-person, one-on-one interviews with 5 team members (5 hours total) Step 3: Create and submit a mock presentation detailing your program ideas (at least 10+ hours spent working on this) Step 4: Follow up conversation with Hiring Manager discussing your deck and asking for more program ideas (30-45 mins) After successfully completing all rounds, I received a call from the recruiter saying that the team really liked me and she asked again about my current salary (this had been previously discussed along with salary expectations). It sounded like I was about to be given an offer, but it seemed they were going to base the offer off of my current nonprofit salary rather than what was budgeted for the role. I had a sense of the range based on very reliable research, however, when I asked the recruiter for the range, the recruiter danced around and didn't give a straightforward answer. She did, however, imply that the role payed $40K less than what I knew it paid. The recruiter said she would get back to me and I never heard from her or anyone else on the team again. After a couple of weeks passed with no follow-up from UBS, I followed up at least two more times and did not receive a response. Completely unprofessional and after four rounds of interviews, quite disrespectful. Once a candidate has become a top finalist and has gone through several rounds of interviews, you should at least notify the candidate that they were not selected.

      Interview questions [1]

      Question 1

      What are your ideas for this program? Who would you say are key players (individuals, organizations) in the field that we should partner with? (this was a new initiative they were launching and b/c they did not have expertise in education, they literally were asking these questions b/c they did not know the answer and needed the intel).
      Answer question
      2