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      U.S. Bank

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      Customer Service Advisor Interview

      Feb 12, 2020
      Anonymous interview candidate
      Sacramento, CA

      Other Customer Service Advisor interview reviews for U.S. Bank

      Customer Service Advisor Interview

      Apr 9, 2012
      Anonymous employee
      Fargo, ND
      Accepted offer
      No offer
      Positive experience
      Average interview

      Application

      I applied online. The process took 2 weeks. I interviewed at U.S. Bank (Sacramento, CA) in Jan 2020

      Interview

      -3 days after submitting my website application a US Bank HR representative called and performed a brief phone interview. -The next stage was group interview at a regional branch office. Interviews were conducted with 4 potential candidates by 4 US Bank regional managers. -Following the group interview I was asked to interview 1-on-1 with a specific branch manager for their Customer Service Advisor position.

      Interview questions [1]

      Question 1

      Various questions surrounding past experience listed on resume. Other questions asked candidates to describe times when they had to meet difficult deadlines, or work with customer demands.
      Answer question
      Positive experience
      Easy interview

      Application

      I applied online. The process took 3 days. I interviewed at U.S. Bank (Fargo, ND) in Mar 2012

      Interview

      Applied online, got a call a week later and the phone call was an impromptu phone interview. This threw me off guard, but I was offered an interview. It was easy, and was mostly behavioral questions. I got the job.

      Interview questions [1]

      Question 1

      Describe a time when you had to sell something.
      2 Answers