I applied online. The process took 2 weeks. I interviewed at U.S. Bank (Rocklin, CA) in Dec 2010
Interview
The HR process is better than at most companies. I was contacted directly by the hiring manager for an interview. The interview process itself consisted of a lot of "behavioral based" questions and being given information about the company as opposed to being asked relevant work history questions.
1
Other Customer Service Manager interview reviews for U.S. Bank
I applied online. The process took 1 week. I interviewed at U.S. Bank (Cincinnati, OH) in Mar 2016
Interview
met in a conference room with two individuals for about an hour. They were very nice and they talked a lot about the battle that they have with attrition in the company and how they had done kind of a department overhaul. Very laid back atmosphere in fact I arrived before them and they were a little unorganized when entering the room.
Interview questions [1]
Question 1
How do you handle an associate that is not meeting performance?
I applied through an employee referral. The process took 2 weeks. I interviewed at U.S. Bank
Interview
Interviewed by my hiring manager and a peer manager. Lasted about an hour. Great vibe from both. I came recommended from a friend so my experience may not be typical. Following that, I took a 30 minute phone interview through a vendor. This was a little awkward as the person asking the questions was not a hiring manager, therefore they could not clarify the questions. Very unusual.
Interview questions [1]
Question 1
No curve balls during the in-person interview. The phone interview had a few, but I cannot remember specifics.
