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      TrueCar

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      Client Success Manager Interview

      Nov 22, 2021
      Anonymous employee
      Accepted offer
      Positive experience
      Average interview

      Application

      I applied online. The process took 3 weeks. I interviewed at TrueCar

      Interview

      The interview process was long but I appreciate they wanted me to interview with multiple people to ensure I was the right candidate for the position. If they could have combined a couple of the interviews that would have been awesome. I enjoyed meeting with multiple people as it allowed me to meet the people I would be working with and it ensured the company was the right fit for me also.

      Interview questions [1]

      Question 1

      They wanted to know a lot about my work experience to ensure the position I was applying for was appropriate, which I appreciated.
      Answer question
      1

      Other Client Success Manager interview reviews for TrueCar

      Client Success Manager Interview

      Sep 13, 2018
      Anonymous interview candidate
      No offer
      Neutral experience
      Easy interview

      Application

      I applied through an employee referral. The process took 4 weeks. I interviewed at TrueCar in Jul 2018

      Interview

      2 weeks after I applied, I spoke with the recruiter for a phone screening. two weeks after the phone call, I received an email saying I'm not moving to the next round.

      Interview questions [1]

      Question 1

      What do you know about True Car?
      1 Answer
      1

      Client Success Manager Interview

      Aug 7, 2017
      Anonymous interview candidate
      No offer
      Negative experience

      Application

      I applied online. I interviewed at TrueCar

      Interview

      Worst interview process ever. Recruiter supplied very little information about the actual role. She predetermined I was a hunter through conversation about being in outside sales and achieving things like salesperson of the year. She made being a hunter sound like a bad thing... not good for any sales organization looking to grow if your recruiters take this stance. If she had asked any follow up questions she would have learned that I spent 4 years in a relationship building role that was primarily focused on sales through service so while I enjoy the hunt I am also a fantastic gatherer with rock solid dealer relationships. And the kicker... I received a very unprofessional email about how they were pursuing other candidates for an area to which I didn't apply! So the reply wasn't even a rejection for the job I applied to. When I pressed for clarification, I got the snappy response "this is for that market also". All of this just leaves the impression they don't really have their act together, by far the worst interview process I've seen and I worked in the retail car business so then there's that. Chip Perry may have straightened out dealer relations but there's still a long road ahead for course correction in other departments.

      Interview questions [1]

      Question 1

      Only one question: run me through your past experience. I got to my most recent experience and was cut off.
      Answer question
      3

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