I applied online. I interviewed at Toast Inc (Las Vegas, NV) in Jan 2025
Interview
Extremely disappointing, I applied for the AE position and scheduled a screening call which by all accounts went well. The recruiter constantly used words of encouragement during our call and even shared the name of the Regional Manager who would be my next contact. Two days later I was out of the interview process with a form letter with invitations to schedule a follow offering feedback as well as a link for a "satisfaction survey". Neither link was operational! Talk about being ghosted! I really think my age was the deciding factor here since I have a wealth of experience selling restaurants and SaaS applications. Senior applicants STAY AWAY!
Interview questions [1]
Question 1
Tell me about your work experience,?
Have you had experience calling on restaurants?
How do you manage pipeline?
What do you know about Toast?
Super sweet recruiter- they mentioned 80-100 cold calls a day. I would have moved forward but the KPI's seemed out of touch. The recruiter was overall very helpful. Seems to be about a 3 step interview process.
Interview questions [1]
Question 1
Tell me about yourself and why sales interests you
The interview process consisted of four rounds: a recruiter screen, a hiring manager interview, a mock sales exercise, and a final interview. Overall, the process was well organized and professional.
I invested a significant amount of time preparing because this was a role I genuinely wanted. Unfortunately, I was not selected to move forward to the third round. Based on my experience, I believe my limited direct sales background was the primary factor, although the feedback process was respectful and transparent throughout.
Interview questions [3]
Question 1
Describe how the quota was set up from your last job, and at what percentage you hit your quota?
I did an initial phone screen for an AE role. The recruiter showed up a few minutes late but I didn't think much of it. We had a nice conversation and they mentioned they'd like to move me forward. I didn't hear anything for a week or so when they reached out saying they had been swamped and would schedule me shortly. They reached out a 2nd time saying the internal schedule was busy but they'd get something on the calendar soon. Then I received an auto rejection. Not a great experience, it just made the company look extremely unorganized.
Thank you for sharing your experience. What you've described here does not match the candidate experience we aim to provide, so we will be sure to share this feedback with the team. We wish you the best with your job search!
