Ting Internet Customer Advisor Interview Questions

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Ting Internet

Part of Tucows

Interviews

Customer Advisor Interview

Oct 4, 2023

Anonymous employee

Accepted offer

Positive experience

Average interview

Application

I applied online. The process took 1+ week. I interviewed at Ting Internet (Fuquay-Varina, NC) in Oct 2023

Interview

From the talent partner to the team managers, the entire process was very inviting and encouraging. The employees really enjoy what they do and that inspires confidence. There was an initial interview with the person who does recruiting, then a follow-up with the team leaders.

Interview questions [1]

Question 1

I was asked about a case scenario, as well as experience with tools that would be used in a similar situation.

Answer question

Other Customer Advisor interview reviews for Ting Internet

Customer Advisor Interview

Apr 3, 2023

Anonymous employee

Accepted offer

Positive experience

Average interview

Application

I applied online. The process took 2 weeks. I interviewed at Ting Internet (Ottawa, ON) in Feb 2023

Interview

It was a smooth process, had some normal written assessment with question about my professional background and then 1 hour interview with 2 senior managers. They mostly asked behavioural and situational questions. Last phone call with HR with job offer

Interview questions [1]

Question 1

Q. How will you deal with irate customers? Q. What will you do if you don’t know the answer on the call with customer and your supervisor is not available. Q. How will you pitch your idea about the project to your teammates?

Answer question

Ting Internet response

Thank you for your review and welcome to the team!

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