I initially applied for the Client Solutions Manager role in April 2020. The initial interviews and calls went well, with ByteDance and the team at TikTok. All calls were virtually using Microsoft Teams. After 1 month and 2 video interviews they fed back that the role was no longer available. Potentially due to COVID-19 or they already offered someone the role. I was in hold in the system for about 2 months and they asked for another 30 min video interview in July 2020. After this they stated that the Performance version of the role is different and I would no longer be suitable to proceed. Overall a standard interview process and feedback forms at each stage but the business operations looks like it doesn’t support the hiring of potential talent.

Recruiter screen → Hiring manager → Case + deck creation → Panel interview → Offer stage The interview rounds were structured and professional. The case assignment was clear, and the panel interview went smoothly, although a scheduled grandparent interviewer did not attend and there was no separate grandparent interview afterward. The experience changed at the offer stage. The level proposed did not match the scope discussed throughout the interviews, and the compensation presented was significantly below market for the responsibilities outlined. Requests for clarity on leveling criteria, compensation philosophy, and internal benchmarks were met with vague answers, making it difficult to understand how the offer was determined. The team seemed alright, but the lack of transparency and the large gap between role expectations and the final offer raised concerns about internal alignment. I ultimately declined.