I also interviewed with Hayden, and after 1+ weeks, no follow-up, same as the previous candidate - I sent multiple follow-up emails. Even a generic "no" email would be nicer than no follow-ups at all. I was definitely qualified, but this seems to be a trend for interviewing here, after reading other reviews.

I started the interview process after applying online by speaking with the recruiter, who was very friendly and upbeat. While it did take some time to hear back, I was told I had advanced to the second round, which involved a writing assignment. After that, I completed a third-round interview with the Customer Experience Manager and Customer Experience Team Lead. They were both pleasant and engaging. The fourth and final round was with the Senior Director of Customer Experience, and I left that conversation feeling it had gone very well. Ultimately, I was not selected for the role. While disappointing, I understood, as the job market is extremely competitive. What was confusing, however, was seeing the exact same position reposted the very next day. I reached out to ask whether they were still exploring candidates but have not received a response. After investing time in four rounds of interviews, it was jarring to be told I was not selected only to see the role immediately reopened.