I applied through an employee referral. The process took 5 days. I interviewed at The Zappos Family in May 2014
Interview
At first the interview processed seemed different and fun, very much focused on culture. You actually take a few easy tests and then they uniquely ask you to self interview on cam answering five questions. They seemed to seriously consider me as a candidate being that I was a referral of someone else already employed there. However, I am out of state, and oddly enough for a company ahead of the curve such as Zappos, they were not open to an online Skype interview to make up for the long distance. Unable to fly down to interview, they immediately closed off my application abruptly. It was a bit odd being that they use quite a bit of technology in the hiring process, and make you "CAM" interview yourself, its a little hard to believe that an out of state Skype interview would be out of the question.
I applied online. I interviewed at The Zappos Family (Las Vegas, NV) in Aug 2017
Interview
I filled out the Online Application followed by online assessment followed by a virtual interview...a few days later, i was invited for an in person interview conducted by HR and customer loyalty lead
Interview questions [1]
Question 1
Name 2 people you would most want to have lunch with
I applied through an employee referral. I interviewed at The Zappos Family (Las Vegas, NV)
Interview
The interview process is intense starting with a phone call, then a Skype conversation, 2 computer based tests, which must be taken in person in Las Vegas, and then 2 final in- person interviews.
Interview questions [1]
Question 1
Name a time when you had to think outside the box to find a solution to a problem. What did you do? Did you succeed? If not, what did you learn from the experience?
I applied through a recruiter. The process took 2 weeks. I interviewed at The Zappos Family (Las Vegas, NV) in Jan 2015
Interview
The first interview was in a group setting they put us in teams to play interactive games which the hr team observed. Then they have you fill out a questionnaire that states different scenarios of what you would do or how you would respond with difficult customers etc. lastly they bring you in for a speed date style one on one interview with the recruitment team you will have 30-60 secs to answer the questions then you switch seats to the next recruiter. Had final interview that was over 2 hours I work for the government making more money and my interview was less than 15 mins.